
S2C Buyer
- Gurgaon, Haryana
- Permanent
- Full-time
- Review with Category Managers and act as final approver for new supplier setup requests from business units (BUs) for suppliers in Source-toContract (S2C) managed categories using Gartner’s Procure-to-Pay (P2P) solution meeting the S2C involvement threshold (currently $50K).
- Monitor new supplier setups for suppliers with spend below $50K. Advise Category Managers of new suppliers set up in their coverage areas. Coordinate with BUs to maximize use of preferred, previously contracted, small/diverse suppliers and suppliers with sustainability programs.
- Review, approve and/or escalate Supplier Onboarding Supplier Code of Conduct exceptions.
- Review, update and maintain new supplier information entered by Category Managers into Gartner’s Contract Lifecycle Management (CLM) solution to match the supplier’s name and supplier number in the P2P solution.
- Review with Category Manager and act as final approver for Requisitions from BUs in S2C managed categories using Gartner’s P2P solution meeting the S2C involvement threshold (currently $50K).
- Validate/update the contract information, supplier name, descriptions, amount, payment terms, and category assigned to the Requisition to ensure the spend is considered managed.
- Collaborate with Category Managers on sourcing and contract initiatives to determine requisition approval timing and the appropriate delivery method of the approved PO to the supplier.
- Monitor requisitions below $50K to optimize use of preferred, previously contracted, small/diverse suppliers and suppliers with sustainability programs.
- Monitor requisitions in S2C out-of-scope categories to ensure the category assigned to the requisition spend is correct.
- Support and conduct Nondisclosure Agreement (NDA) negotiations as needed.
- Facilitate Proof of Concept Trial Agreement negotiations, particularly for AI services, recognizing the growing importance of these agreements. Ensure AI language is included in all relevant T&Cs as AI is significant in the marketing space.
- Conduct low-complexity, low-dollar contract negotiations swiftly, as this category processes the highest volume of agreements. Execute agreements in a fast manner and keep BUs updated on where you are in the negotiation process.
- Maintain a detail-oriented approach in reviewing all contract details, ensuring all requests and contracts are up-to-date and accurate.
- Possess a strong understanding of key contract clauses, including indemnification, limitation of liability, data privacy, and confidentiality. Ensure our T&Cs are accurate for data buys, including who Gartner uses that data.
- Execute Request for Quote (RFQ), Request for Information (RFI), and Request for Proposal (RFP) initiatives to achieve cost savings, in collaboration with the appropriate Category Manager and BU. Be proactive in finding efficiency areas, such as where multiple order forms with the same supplier can be consolidated under one order form with enterprise-level rates for cost savings.
- Ensure a contract ticket is created for all agreements that sourcing is involved with, promoting visibility and transparency with all partners.
- Proactively identify opportunities where sourcing can empower BUs to lead their own negotiations when there is minimal room for sourcing to add value. Educate BUs on how to effectively manage these negotiations independently.
- Ensure the use of Gartner's name is in all our contracts we sign since the marketing supplier base is notorious for wanting to use Gartner's name on their client list.
- Develop supplier catalogs and requisition forms as required to streamline procurement processes, including enterprise-level agreements for cost savings. Explore opportunities for retained order forms where BUs can pull from throughout the year instead of issuing on a per SOW level.
- Oversee the Supplier Source-to-Contract Mailbox, addressing inquiries from business units (BUs) promptly and effectively.
- Maintain the S2C taxonomy file and P2P Approval Groups, ensuring they are updated to reflect the frequent reorganizations within marketing and communications organizations.
- Lead and support process improvement initiatives for the Source-to-Contract (S2C) and Procure-to-Pay (P2P) teams to enhance efficiency and effectiveness. Make efficiency recommendations to the senior category manager to cut out the bottom line.
- Manage Buyer monthly reports, providing valuable insights to S2C Leadership for informed decision-making.
- Support implementation of new modules and AI enhancements to the Contract Lifecycle Management solution.
- Bachelor’s Degree required.
- Proven 1-2 years’ experience in a high-performing organization, with a successful track record in procurement, sourcing, and contracting.
- Strong attention to detail and excellent negotiation skills. Ensure confident negotiation of T&Cs and experience with marketing and communications business units.
- Knowledge of corporate marketing and communications structures and purchasing behaviors, including data purchasing experience for AIP access and dashboard access via login or license buy.
- Exceptional business writing and communication skills in English.
- Ability to educate partners on the procurement process, with strong analytical and problem-solving skills.
- Adaptability to a constantly changing environment and strong interpersonal skills.
- Effective team player with the ability to build robust internal and external business partnerships.
- Proficiency in communicating with a diverse audience across various levels, countries, and cultures within the organization.
- Effective listening skills and excellent customer service abilities.
- Strong capability to work independently and prioritize tasks in a fast-paced, high-pressure environment.
- System proficiency with modern, cloud-based Procure-to-Pay, eSourcing, Contract Lifecycle Management, and Spend Analytics solutions, preferably with experience in DocuSign, Coupa, and Conga.
- Proficiency in Microsoft Excel, Word, and Outlook, with excellent oral and written communication skills.
- Possess SaaS experience to effectively manage software procurement and integration.
- Candidates who can speak multiple languages are encouraged to apply.
- Motivated, high-potential performer, with demonstrated ability to influence and lead.
- Strong communicator with excellent interpersonal skills.
- Able to solve complex problems and successfully manage ambiguity and unexpected change.
- Teachable and embracing of best practices and feedback as a means of continuous improvement
- Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges.
- An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values.
- Limitless growth. We work with you to help you meet your goals and advance within the company.
- Encouragement to be innovative and challenge the status quo.
- Exposure to industry-leading training and development.
- Performance-based recognition and rewards.