Process Trainer (Retail Banking)

2COMS

  • Chennai, Tamil Nadu
  • Rs. 5,00,000-9,00,000 per year
  • Permanent
  • Full-time
  • 6 days ago
Job Description :Opening for Process Trainer/Voice & Accent Trainer (Retail Banking)- BPO in ChennaiLocation: ChennaiJob Role: Process Trainer /Voice & Accent Trainer (Must have experience in Retail Banking)Experience-5+ yearsCTC- 8 L -9 LEducational Qualification – GraduateShift- FlexibleNotice period-30 DaysJob Description
  • Track record in designing and executing successful training programs.
  • Familiarity with traditional and modern training methodologies
(mentoring, coaching, on job or in classroom training, e-learning,workshops, simulations, gamifications, etc.)
  • Excellent communication & leadership skills.
  • Ability to plan, multi-task and manage time effectively.
  • Experience in Project Management would be an added advantage.
  • Proven track in providing structure and ensuring knowledge retention
through various means.
  • Prior experience of transitioning new accounts and managing the
Knowledge Acquisition and Knowledge Transfer from clients/ incumbentvendors.
  • Excellent written and oral communication capabilities in English.
  • Confident and mature to handle client and stakeholder interactions.
  • Good rapport building skills, extremely methodical and organized.
  • Feedback and Coaching skills.
  • Good analytical ability.
  • Good skills of reading / learning, researching.
  • Demonstrated Customer Service Skills.
  • Applicant should be proficient with MS-Office (Word, Excel, power
Interested candidates can reach me on 8981456678 or mail the updated CV on

2COMS