OPD Telecaller
Ak networks india
- Banga, Punjab
- Permanent
- Full-time
- reviewing documents that are collected for identity and address verification
- Keeping up to date on all developments and best practices relating to AML.
- Acting as the main point of contact for all AML-related matters.
- Conducting training on compliance matters to raise compliance awareness across the organization.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- You have at least 1 year experience within a AML / KYC Compliance or Customer Service role, ideally within the Corporate Banking and Insurance industry.
- You possess excellent communication and business partnering skills and can collaborate effectively with multiple stakeholders.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong mentor and coach who builds high-performing teams
- You possess strong analytical skills and are comfortable dealing with numerical data
- Must be good at checking documents, signature matching
- should know how to use a printer and scanner.
- Document Verification
- Attractive Salary & Benefits
- Work alongside & learn from best in class talent