
Senior Strategy and Operations Analyst
- Noida, Uttar Pradesh
- Permanent
- Full-time
- Employment: Full‑time
- Model the system: Build clean, reusable datasets and semantic layers across CRM, customer, and product signals. Define metric logic (pipeline coverage, conversion, forecast error, churn risk) with clear, durable definitions.
- Quantify risk and upside: Apply statistical methods and ML where they add signal—time‑series for forecasting, classification/uplift for deal and renewal prioritization, survival analysis for churn.
- Automate the feedback loop: Productionize data quality checks, anomaly detection, and alerting so insights flow into weekly operating rhythms without manual chase.
- Forecast with precision: Diagnose variance and bias, and propose specific changes to roll‑ups, cadence, and judgment overlays that improve commit reliability.
- Fix funnel friction: Identify stage‑to‑stage drop‑offs, recommend process changes (enablement, handoffs, definitions), and quantify impact via pre/post or controlled tests.
- Craft compelling narratives and visuals suitable for executives, ensuring clarity and ease of reuse during QBRs.
- Partner across the aisle: Work with Sales leaders, Finance, and Marketing to land metric contracts and action owners.
- Improve: Mentor peers on analytical structure, code hygiene, and communication craft; contribute templates, queries, and documentation others can build on.
- Data engineering: Strong SQL; experience crafting schemas for analytics (slowly changing dimensions, surrogate keys, late‑arriving facts), building reliable pipelines/orchestration, and version‑controlling code and data definitions.
- Statistics: Comfort with inference and experimentation (A/B, diff‑in‑diff, power), regression/time‑series, uncertainty communication, and translating assumptions into business guardrails.
- Machine learning (pragmatic): Hands‑on with supervised learning for classification/regression and survival/retention modelling; ability to choose simple, explainable models when they outperform complexity.
- Business and communication: You map models to money (quota, coverage, conversion, churn) and package insights into crisp, executive‑ready narratives.
- 5–8 years in SaaS Sales/Revenue Operations analytics; proven impact through measurable results.
- Proven track record operating across modern data stacks (warehouse + transformation + notebooks + BI)—specific tools are less important than the architectural thinking and craft you bring.
- Education: B.Tech/BE or Advanced degree in Math, CS, or Statistics + MBA or equivalent experience from a reputable institution.
- Experiment development in go-to-market settings (policy changes, enablement tests, pricing/packaging experiments).
- Exposure to MLOps concepts (feature hygiene, drift checks, monitoring) and documentation culture (readmes, metric contracts, data dictionaries).
- Increase sales manager quota attainment by 30% through enhanced forecasting models.
- Reduce pipeline leakage by 20% via AI-powered deal prioritization.
- Cut customer churn by 15% through predictive retention analytics.