Delivery Manager for Network Security
AHEAD
- India
- Permanent
- Full-time
- Manage a team of 5-15 engineers and architects:
- Work with team to build individualized career development plans
- Coach, mentor, and develop direct reports, including overseeing new employee on-boarding.
- Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment.
- Provide effective performance feedback through employee recognition, rewards, and disciplinary action.
- Actively manage bench time to support progress toward utilization targets, individual development goals, and solution development goals.
- Understand sales pipeline and team capacity and capabilities and work with practice leadership to adjust staffing plans as needed
- Maintain skills and certification inventory of team
- Consciously create a workplace culture that supports the values and guiding principles of the organization
- Foster a culture of delivering with quality and care
- Build and maintain a culture of trust through open and honest feedback and accountability
- Work with Project Managers and the Resource Management team to identify appropriate resources for projects
- Act as a key contact for projects staffed by team.
- Participate in project kick-off, status, close-out, and escalation meetings as needed
- Provide expert technical architectural support and guidance for solutions
- Continuously improve project scoping and delivery by capturing lessons learned after each engagement and adjusting future proposals and approaches as appropriate
- Contribute to solution development activities directly and through coordinating time and contributions by the team
- Contribute to blog posts, speak at user groups / conferences, and present at internal briefings as needed
- 10+ years of hands-on experience architecting and configuring Storage / Data Protection solutions including: Cisco Network & Security, Palo Alto, Fortinet; nice to have AWS/Azure/GCP, Aruba, Arista, or NSX experience.
- Possess a broad base of technical skills, business acumen, and a strong desire to support the client.
- Experience managing, mentoring, and coaching people.
- Understand the detail behind the implemented solution and having the ability to communicate the high-level vision with the client.
- The ability to think past the products and create solutions to meet the business/IT needs.
- Effectively communicate solutions architecture to the client, third parties, and the team.
- Encompass strong listening and interpersonal skills, an ability to solve complex problems, a big picture mentality, and an aptitude to visualize the solution.
- Able to foster teamwork among the delivery team(s).
- Proficiency in hardware, software and/or operating systems environments.
- Ability to manage a team environment.
- Proven trouble-shooting & problem solving ability
- Presentation and facilitation of executive level meetings, group presentations, and collaborative technical workshops.