International Customer Service Role - KPO (2-5 yrs) Mumbai (After-Sales/Customer Service)
Disha Group
Mumbai, Maharashtra
Permanent
Full-time
1 month ago
KRA :- Handling client through Email/call. - Operate as the lead point of contact for any and all matters specific to client account management - Ensure the timely and successful delivery of services according to client needs and objectives - Working on post production. - Building new business relationships using existing industry contacts. - Develop a trusted advisor relationship within key account clients and internal team of organizationKey Skills Required : - Time Management & Result Oriented Approach - Project Management - Effective Skill Of Managing People - Positive Attitude & Emotional Intelligence - Working knowledge of Excel & Presentations - Excellent written and verbal communication skills. (ref:updazz.com)