Executives

EXL Service

  • Noida, Uttar Pradesh
  • Permanent
  • Full-time
  • 24 days ago
Job Description:
  • Should have performed Invoice Processing, Vendor Management, TnE, Reconciliations, query handling with good communication skills Relevant experience of 1-4 years in Account Payable, preferably in Classifieds domain
  • Good knowledge on account payable principle and concepts
  • Contact with customers via email and MS Teams on a day-to-day basis.
  • Act as Voice of the Customer internally to represent customer needs and wants.
  • Strong experience working with Excel/Spreadsheets.
  • Excellent verbal and written communication skills and is a fluent speaker/writer in English.
  • To impart process training to all new joiners.
  • Provide and accept on time feedback on process training and ensure timely corrective action.
  • To clear the assist queue on a daily basis and provide feedback to team members.
  • To act as mentor to the team
  • To acquire new process knowledge and operate as a domain knowledge expert; maintain exceptional cases database and process updates.
  • To substitute Assistant Manager in their absence on the floor.
  • To contribute to processing on need basis and ensure that targets in accordance with SOW are met.
  • To work on process improvements and instigate sharing of best practices across the team.
  • Ensure adherence to Company Policies and Procedures

EXL Service