Your RoleWe are looking for a Service / Sr. Service Engineer in Power Technique Customer Center who will work towards the Mission provided for Power Technique Service (PTS) Division-The Individual should bear positive attitude to make an efficient, agile and service driven organization-The individual should ensure total Customer satisfaction generate the feel-good factor and driving customer delight,-Retain existing customer loyalties with increasing YOY.-Ensure on-time booking of service hours in SJA module & manage forward planning of jobs-Initiate Direct service to End customers & improve Direct Service business.-Focus & achieve on timely completion of service issues-Focus on all the service parameters & stay aligned to the target defined-Implement ECBs, SB & Technical Changes as per PC Guidelines at field level-Co-ordinate with Product specialist, HO reducing escapes and share quality feedback / suggestions timely.-Capable of conducting in house training for key customers & dealer team-Organize Service Camps/Road Shows and other field activities-Effective & timely update of PTS Systems (DMS, MOL, QLINK, FLEETLINK, MYWARRANTY, POWERCONNECT, MAM2 etc.)-Support product companies / Marketing for new product trails-Identify Non-service Taking customers & Educate benefits of availing Genuine services & spares.-Work on Dealer Team management - Guide dealer Service engineers & provide technical support for service request (Dealer & Customer), Stock recommendation & Ensure adequate inventory stock at dealer end basis installed units to reduce breakdown time.-Support to achieve budgeted spares order booking & sales targets-Drive self-serviceability module execution-Capable of independently handling Service Quotes.-Special focus on Manpower development of the dealers-Generate Direct Service RevenueLocation-JaipurTo succeed, you will needQualifications: Degree or Diploma in Mechanical/Electrical EngineeringKnowledge :-3 to 5 years experience-Service and Spares sales in Compressor / Construction/ Mining industries will be an added advantage-Good knowledge on Air compressors, Engine will be preferred-Language Known -Hindi, EnglishPersonality Requirements-Good communication Skills with an open minded attitude-Always Ready to gain Knowledge of products and channel dynamics-Computer Skills - E-mails, MS Office must.-Interpersonal skills - Approach to Customers professionally-Energetic, enthusiastic and able to meet stringent deadlines-Ability to Handle / Deliver under pressure-Excellent eye for details-Work requires willingness to travel within the designated territory in all modes at all times (Approx. 80% of Working time)-Creativity / Innovative Ideas to resolve issues for satisfying Customers-Basic knowledge on Service & MaintenanceIn return, we offer you-Open and Transparent working Culture with continious learning and growth opportunites.-A friendly, family like atmosphere-A culture known for respectful interaction, ethical behaviour and integrity.-Potential to see your ideas realized and to make an impact.-New Challenges and new things to learn every dayCity Gurgaon/JaipurLast Day to Apply27-04-2026Start a journey of endless opportunities At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future. We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act. We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.
