Key Accounts Manager | Hyderabad | Exp 3 - 5 Years
Rentokil Initial
- Hyderabad, Telangana
- Permanent
- Full-time
- Customer retention
- Contract renewal with annual price increase
- Manage collection
- Up-selling to existing customers
- New business development
- Work collaboratively with pan India KA & cross-functional teams
- New Business Development
- Market survey, competitor analysis to understand gaps of our services
- Control cost and work within the allocated budget
- Support the service team by providing client feedback
- Attend to other work-related duties as may be assigned to you from time to time
- Customer (Revenue) retention of 95%+
- On-time customer contract renewal of 100%
- Price increase from existing customers as per target set
- Manage collection and DSO as per targets set
- Generate new sales from existing and new customers as per the Monthly, Quarterly and Yearly target set CORE COMPETENCIES
- Excellent Customer Relationship management skills
- Good communication - both verbal and written
- Proven track record of customer management and business development
- Ability to work with cross-functional teams
- ASM & above with minimum 5 years of overall career experience in sales, with predominantly managing large commercial customers and interacting with key decision makers
- Ability to communicate well in written and spoken English
- Ability to manage customers effectively and internally coordinate well with branch & cross-functional teams
- Knowledge of the market and relationship with large customers at decision maker level will be an added advantage Fair knowledge of the geography in which the position will be based
- Good working knowledge of Word, Excel and PPT