STORE HEAD FOR BUSINESS SERVICE COMPANY - KAPSADA , CHHATTISGARH
VINAYAK OUTSOURCING WORKS PRIVATE LIMITED
Raipur, Chhattisgarh
Permanent
Full-time
9 days ago
A Store Head (often called a ) is responsible for the overall operations of a retail store, including staff management, sales, customer service, and ensuring profitability. They ensure the store meets sales targets, maintains a positive customer experience, and adheres to company policies. Their role is crucial for driving sales, building brand loyalty, and maintaining a positive brand image.Key Responsibilities:Staff Management:Hiring, training, scheduling, and motivating employees to ensure efficient store operations.Sales and Revenue:Implementing strategies to achieve sales targets, manage inventory, and control costs to maximize profitability.Customer Service:Ensuring a positive customer experience, handling complaints, and resolving issues to maintain customer satisfaction.Operations:Overseeing daily store operations, maintaining visual merchandising standards, and ensuring the store is clean, safe, and organized.Inventory Management:Managing stock levels, tracking inventory, and coordinating with suppliers to ensure adequate product availability.Compliance:Ensuring the store adheres to health and safety regulations, as well as company policies.Skills and Qualifications:
Leadership and Management: Ability to motivate, lead, and manage a team effectively.
Communication and Interpersonal Skills: Strong communication and interpersonal skills for interacting with staff and customers.
Problem-Solving: Ability to identify and resolve issues efficiently and effectively.
Customer Service: Excellent customer service skills to ensure a positive shopping experience.
Sales and Marketing: Knowledge of sales strategies and marketing techniques to drive sales and promote the store.
Organizational Skills: Strong organizational and time management skills to manage multiple tasks and responsibilities.
Retail Knowledge: Understanding of retail industry trends, inventory management, and merchandising techniques.
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