Developer III - Software Engineering

Chennai, Tamil Nadu
Permanent
Full-time

2 months ago

Job Description:Role Proficiency:Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 – Software EngineeringOutcomes: * Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements.

Code debug test document and communicate product/component/features at development stages.
Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.
Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models
Mentor Developer 1 – Software Engineering and Developer 2 – Software Engineering to effectively perform in their roles
Identify the problem patterns and improve the technical design of the application/system
Proactively identify issues/defects/flaws in module/requirement implementation
Assists Lead 1 – Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions

Measures of Outcomes: * Adherence to engineering process and standards (coding standards)

Adherence to schedule / timelines
Adhere to SLAs where applicable
Number of defects post delivery
Number of non-compliance issues
Reduction of reoccurrence of known defects
Quick turnaround of production bugs
Meet the defined productivity standards for project
Number of reusable components created
Completion of applicable technical/domain certifications
Completion of all mandatory training requirements

Outputs Expected:Code: * Develop code independently for the aboveConfigure: * Implement and monitor configuration processTest: * Create and review unit test casesscenarios and executionDomain relevance: * Develop features and components with good understanding of the business problem being addressed for the clientManage Project: * Manage module level activitiesManage Defects: * Perform defect RCA and mitigationEstimate: * Estimate timeeffort
resource dependence for one's own work and others' work
including modulesDocument: * Create documentation for own work as well as perform peer review of documentation of others' workManage knowledge: * Consume and contribute to project related documentsshare point
libraries and client universitiesStatus Reporting: * Report status of tasks assigned

Comply with project related reporting standards/process

Release: * Execute release processDesign: * LLD for multiple componentsMentoring: * Mentor juniors on the team

Set FAST goals and provide feedback to FAST goals of mentees

Skill Examples: * Explain and communicate the design / development to the customer

Perform and evaluate test results against product specifications
Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models
Estimate effort and resources required for developing / debugging features / components
Perform and evaluate test in the customer or target environment
Team Player
Good written and verbal communication abilities
Proactively ask for help and offer help

Knowledge Examples:

Appropriate software programs / modules
Technical designing
Programming languages
DBMS
Operating Systems and software platforms
Integrated development environment (IDE)
Agile methods
Knowledge of customer domain and sub domain where problem is solved

Additional Comments:Key Responsibilities • Develop and configure custom workflows, business rules, client scripts, UI policies, UI actions, and Service Portal components. • Collaborate with stakeholders to gather requirements and translate them into ServiceNow functionality. • Implement new modules and enhancements across ITSM, ITOM, ITAM, HRSD, SecOps, and other ServiceNow products. • Design and maintain integrations between ServiceNow and other enterprise tools (e.g., CMDB syncs, SSO, LDAP, REST/SOAP APIs). • Maintain code quality through source control, peer reviews, and following best practices. • Troubleshoot issues, perform root cause analysis, and implement long-term fixes. • Prepare technical documentation, test scripts, and deployment plans. • Stay current on ServiceNow features and new releases, recommending improvements or upgrades. Required Qualifications • 3+ years of hands-on ServiceNow development experience. • Strong proficiency in JavaScript, Glide API, and ServiceNow Studio. • Experience with core modules such as Incident, Problem, Change, Knowledge, CMDB, and Asset Management. • Familiarity with ServiceNow integrations using REST, SOAP, and MID Server. • Experience with Service Portal, Flow Designer, and Scoped Applications is a plus. • Solid understanding of Agile/Scrum methodologies. • Excellent communication and problem-solving skills. Preferred Qualifications • ServiceNow Certified System Administrator (CSA) – Required • ServiceNow Certified Application Developer or Implementation Specialist – Preferred • Experience with ITIL frameworks and process improvement • Background in enterprise IT environments or SaaS platformsSkills:ServiceNow developer,Javascript,Glide APIAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

UST

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