Account Manager
Hilti View all jobs
- Bihar
- Permanent
- Full-time
- Develop and implement strategies for key account growth, turning customers into business partners.
- Build strong relationships with key accounts, and take the lead to drive a top-down approach
- Proactively identify and capture new business opportunities within your territory
- Visit Customer Jobsites and Offices, analyze customer needs and provide efficient solutions and technical support.
- Deliver focused product demonstrations & Seminars and ensure customers see the value in our solutions.
- Plan and execute sales activities using our CRM system to ensure high data accuracy, call quality and productivity.
- Maintain detailed records of customer interactions and potential opportunities in our CRM
- Achieve sales targets and drive revenue growth through effective customer engagement.
- Manage credit collections and maintain customer satisfaction.
- Foster collaboration across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) to ensure seamless customer experiences.
- Stay informed about market trends and competitor activities
- Bachelor’s degree in Engineering (Civil, Mechanical, Electrical) or related field. MBA/PGDM is a plus
- Strong communication and interpersonal skills.
- Problem-solving ability and a solution-selling mindset.
- Prior sales or business development experience.
- Drive for results and ability to work in a collaborative team environment.
- Learning agility and adaptability in a fast-paced commercial environment.
- Business planning skills to maximize productivity and customer-facing time