Trainer
- Hyderabad, Telangana
- Permanent
- Full-time
· Deliver Instructor training, observation and coaching to the INFC standard
· Ensure training records are kept up to date through the console
· Ensure IN training materials are kept and delivered against IN standard and provide a positive learning experience
· Use and analyze data on a daily basis to improve NH learning experience
· All tests/ audits are completed and responses are tracked
· Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
· Work with operations on a skill matrix to highlight gaps for critical role training
· Support operations with the delivery of critical role training
· Improve processes from gathering feedback and analyzing data
· Attend meetings when required and provide information required
· Work in partnership with the site PxT partners to improve new hire performance
· Support IN/ Zonal level projects with feedback and improvementsTop Skills to be a Successful Trainer
· Able to work independently and autonomously
· Interpersonal Skills and Composure (networking skills)
· Well-honed communications skills, including presentation skills
· Well-developed observational and analytical skills
· Able to deliver feedback, coaching and deliver training
· Effective time management and team work
· Experience using all MS packages, such as Word, Excel, and Power Point
· Problem Solving
· Fluency in English & Hindi
· Sense of confidentiality
· Instructor experience (internal candidates)
· Process knowledge (internal candidates)BASIC QUALIFICATIONS- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- 1+ years of manufacturing or customer-facing environment experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.