-Work in a company with a solid track record of performance-Fantastic work culture-Attractive Salary & Benefits-Fostering a collaborative and supportive work environment.Our client is a pioneer IT service provider based in Malaysia and a technical bridge between Korea and Malaysia. Our client is committed to providing simple but cost-effective Business Technology Solutions for your company.The Job:You will be responsible for :- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.- Ensuring all standards and procedures are followed and maintained.- Answering queries and resolving issue relating to usage of standard applications and IT services.- Providing monthly help desk reports.- Developing and applying mechanical designs to meet system specifications and operational requirements.- Assisting with the qualification of the design by ensuring prototypes are built and tests are carried out.- Delivering the technical product documentation to release the design for production.- Ensuring effective and efficient maintenance services of electrical and field instruments and resolving any electrical and instrumentation issues.- Ensuring electrical and instrument maintenance as per best practice, corporate policy and regulatory requirements.- Acting as a first point of contact for complex repairs and working closely with vendors to address and resolve technical issues.- Performing maintenance, overhaul and repair.- Testing and validation of repair work to ensure quality.Ideal Candidate:- Possess a Degree/Diploma in Computer Science, Software Engineering, IT, Electrical, Electronic, Mechanical, or Mechatronics Engineering.Computer Science, Engineering or related field.- Have at least 2 years experience, ideally within a Engineering or Helpdesk / Technical Support role.- Have excellent communication and interpersonal skills.- Highly goal driven and work well in fast paced environments- Strong team player who can manage multiple stakeholders- Adaptable and thrive in changing environments- Ability to work in shifts and willing to undertake 30-60% travel.- Proficiency in Microsoft Office and PC-based machine control systems.Working Area:Sanand, Ahmedabad, Gujarat.Notes:Local applicants are encouraged. PR or foreigner can apply, subject to company discretion if no suitable local candidates are available.