Staff/Sr. Staff Field Applications Engineer

Bangalore, Karnataka
Permanent
Full-time

25 days ago

About MarvellMarvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities.At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead.Your Team, Your Impact Field Application Engineering Team at Marvell India is the first point of contact for customer engineering issues. A growing team of highly skilled and motivated trouble shooters, they are responsible to support customers integrating Marvell products, helping them during the entire product cycle from pre-sale evaluations to design, bring up, production and post production.What You Can Expect

Driving and sustaining best-in-class technical support/engagements, and demonstrated success in helping technically to Win complex design opportunities.
Must be professional, detailed, customer-oriented, self-driven and able to collaborate with interdisciplinary teams to meet customer needs.
Should be able to work closely with customers on projects, own programs, troubleshoot, diagnose, and resolve customer reported issues in a timely manner to enable customer product launches.
Review customer schematics and layout. Hands-on bring-up and help debug of customer boards.
Support customer lab/field trials. Demonstrate ability to understand customer application environment and provide insights on how Marvell products are leveraged.
Should strive to be a regional subject matter expert on Marvell Storage portfolio specifically on NVMe Flash and Fiber Channel HBMs
Interface with other regional/WW FAE Team members, R&D teams and product management to escalate and resolve issues.
Own customer programs and support customer teams integrating Marvell products in their designs and assist them in board/software bring up.
Replicate issues using customer configurations in a lab environment for issue investigations.
Prepare and present technical demos and trainings for tradeshows and customers when necessary.
Author technical knowledge base articles for use by customers, other technical support personnel, and partners.
Travel to customer onsite locations would be required on need basis.

What We're Looking For

Bachelor’s degree and or/Master’s degree in computer science/Electronics/ Electrical Engineering or related fields and 7 - 12 years of software development background.
Should be Proficient in C language and possess very good debugging skills.
Hands on experience with low level platform SW/firmware including working closely on hardware bring up and debugging especially on storage ASICs and products is a must.
Detailed knowledge of enterprise storage implementations and solid understanding of RAID technologies is desirable.
Expertise with Linux, drivers and familiarity with Windows BIOS is a must.
Familiarity with high-speed PCB layout, signal integrity, board assembly, and manufacturing is a plus
Working knowledge of using lab equipment including high speed oscilloscopes, and PCIE analyzers is a plus.
Excellent analytical, problem solving and communication (written and verbal) skills is a must. Must possess strong interpersonal skills. Any experience of using AI based tools to speed up issue investigations and for communication is desirable. Previous experience in technical customer engineering role is a plus.

Additional Compensation and Benefit ElementsWith competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our page.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Interview IntegrityTo support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like ChatGPT or Copilot, or automated note-taking bots) during interviews.These tools must not be used to record, assist with, or enhance responses in any way. Our interviews are designed to evaluate your individual experience, thought process, and communication skills in real time. Use of AI tools without prior instruction from the interviewer will result in disqualification from the hiring process.This position may require access to technology and/or software subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR). As such, applicants must be eligible to access export-controlled information as defined under applicable law. Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State. Except for U.S. citizens, lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3), all applicants may be subject to an export license review process prior to employment.#LI-CP1

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