Director - Digital Initiatives
Crescendo Global View all jobs
- Gurgaon, Haryana
- Permanent
- Full-time
- Identify business problems and drive digital initiatives, roadmap planning, and prioritization
- Own lifecycle of SaaS applications including evaluation, implementation, integration, and operations
- Govern application infrastructure, access architecture, and system performance
- Drive process automation, workflow standardization, and digital transformation initiatives
- Lead cross-functional teams and ensure timely and cost-effective project delivery
- Define and manage enterprise data architecture, models, governance, and data flows
- Build and manage data pipelines, ETL processes, and data warehouse/lakehouse systems
- Ensure data quality, governance, validation, and compliance standards
- Develop dashboards and reporting solutions using Power BI, Tableau, or similar tools
- Drive operational excellence, manage incidents, and ensure SLA adherence
- Lead teams, manage vendors, and ensure performance, reliability, and audit compliance
- Strong expertise in SaaS ecosystems, APIs, cloud integration, and application infrastructure
- Hands-on experience in data engineering, SQL, ETL/ELT, and data warehousing
- Experience with BI tools such as Power BI, Tableau, or Looker
- Knowledge of automation platforms like Power Automate, UiPath, or Zapier
- Strong understanding of data security, compliance, and access management
- Proven experience in stakeholder management and business partnering
- Strong project/program management experience for large-scale implementations
- Excellent communication and vendor management skills
- Bachelor's degree in Engineering/Computer Science; MBA or certifications preferred