Coordination with internal and external stakeholders.
Recording customer feedback, complaints and co-ordination for implementation of corrective actions
3. Initiating & coordinating customer satisfaction survey4. Coordinating for invoicing and dispatches5. Coordinating site activities6. SAP - SD /PS module knowledge7. BBU creation8.Monthly progress report creation9.Follow up with SCM for item status. Collection of input from Marketing for Sales order creation10.Manage transportation vendors for dispatch in line with requirement11.Inform project manager of major hindrances in project progress, and suggest ways to address challenges, to ensure alignment with timelines, budgets, and quality objectives.12. Regular discussion on project requirements, updates, and feedback . Also, payment follow up with client
