Associate Manager - F&A Services - Collections - Chennai
- Chennai, Tamil Nadu
- Permanent
- Full-time
It provides centralized support for finance, accounting, documentation, customer service, and IT operations.
Located primarily in Mumbai and Chennai, GBSI enhances operational efficiency across the CMA CGM global network.Key Responsibilities:
- Lead and oversee daily operations of credit assessment and collections for assigned customers or regions.
- Monitor receivables aging reports and proactively follow up on overdue accounts.
- Evaluate customer creditworthiness, recommend credit limits, and manage blocked orders.
- Resolve escalated disputes in coordination with internal teams and customers.
- Track key metrics like DSO, collection effectiveness index (CEI), and bad debt provisioning.
- Ensure timely application of incoming payments and accurate maintenance of AR ledgers.
- Enforce credit policies, support internal audits, and ensure compliance with corporate guidelines.
- Mentor and support the credit & collections team to achieve performance and process goals.
- Bachelor's degree in finance, Commerce, or related field; MBA/CA Inter preferred.
- 5-8 years of relevant experience in credit and collections, preferably in a shared services or multinational environment.
- Strong knowledge of credit management, collection strategies, and AR processes.
- Hands-on experience with ERP systems (e.g., SAP, Oracle) and MS Excel.
- Excellent communication, analytical, and negotiation skills.
- Proven ability to manage teams and handle high-volume portfolios.