Director & Team Leader - Relationship Manager - SME ME

• This role is responsible for managing Delhi Center for Business Banking Medium Enterprise, SCB India looking after both the existing portfolio of clients and also acquiring new business to grow the ME Business In Delhi, by managing a team of RMs and Service Managers.
• Responsible for onboarding new clients through various avenues including Agri NTB accounts.
• Meeting existing clients, managing their requirements and servicing them doing complete portfolio monitoring also.
• Generating leads from them, meeting CA, Consultants etc can provide output.
• Understanding the client needs and providing solutions to them so that the purpose is also solved and revenue part is also taken care
• Maintaining quality of the existing portfolio by checking the health of the account on periodic basis.
• Any suspicious activity / alert in the account should be immediately identified and discussed amongst the etam for taking future action.
• Sales Discipline: Timely and accurate account plans, timely updation of NTB and pipeline, and call reports
• Delivery on RORWA commitments made whilst approving
• Achieving assigned full year objectives as per annual P3 document

• This role is responsible for managing Delhi Center for Business Banking Medium Enterprise, SCB India looking after both the existing portfolio of clients and also acquiring new business to grow the ME Business In Delhi, by managing a team of RMs and Service Managers.
• Responsible for onboarding new clients through various avenues including Agri NTB accounts as well maintaining existing portfolio and managing both risk and opportunities arising out of it.
• Meeting existing clients, generating leads from them, meeting CA, Consultants etc can provide output.
• Understanding the client needs and providing solutions to them so that the purpose is also solved and revenue part is also taken care
• Maintaining quality of the existing portfolio by checking the health of the account on periodic basis.
• Any suspicious activity / alert in the account should be immediately identified and discussed amongst the etam for taking future action.
• Sales Discipline: Timely and accurate account plans, timely updation of NTB and pipeline, and call reports
• Delivery on RORWA commitments made whilst approving
• Achieving assigned full year objectives as per annual P3 document

• Ensure adherence to all internal and external regulations.
• To embed Operational Risk monitoring as an integral part of the business process. Towards this, to effectively carry out the assigned role, if any, under Compliance Risk Management and Operational Risk Management Assurance.

• Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees

• Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the work to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Credit Risk
• RM team
• Credit Analysts
• CRC
• Trade Ops
• Audit
• Branches & PVB

• As and when necessary

• Embed Here for good and Group's brand and values in SCB India Business Banking Medium Enterprises Team . Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

• Credit Analysis
• Customer Focus and Selling Skills
• Problem solving
• Team work and collaboration

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered