Revenue Analyst 2-Fin
Oracle
- Bangalore, Karnataka
- Permanent
- Full-time
- Communicate process updates to team.
- Allocating downloaded bank reports to self/team and applying them to invoices paid by customer.
- Reducing unapplied cash on day to day basis.
- Achieving KPIs allocated as goals (productivity, quality, unapplied cash, acquisition CIT, C-sat, etc)
- Work on moving customers from Check to EFT payout methodology for a better customer experience.
- Assist in account reconciliation queries with Sales/Collections/Customer/Cash Management & other stakeholders. Provide assistance in internal and external audits & provide support on audit requests
- Responsible for processing refund requests and making general ledger adjustments.
- Conduct in-depth research and analyze overpayment in resolving unapplied cash.
- Provides administrative support for accounting functions including areas of general ledger, accounts payable, accounts receivable, fixed assets, and inter-company transactions.
- Take personal accountability & ownership in resolving issues/challenges for customers (internal & external)
- Strong delivery skills on handling specific projects / customer accounts / acquisition accounts / etc.
- Ability to come-up with reporting basis strong analytical skills showcasing trends.
- Downloading daily deposits from bank system for posting.
- Good communication skills (Written and Verbal) in English.
- Should be open in making calls to customers when needed.
- Overall experience of 5+ years with minimum education of graduation in Commerce.
- B2B / B2C Cash Apps, Accounts Receivable, Accounts Payable experience is a must.
- Well acquainted with MS Office (specifically Excel).
- Open to working shifts.
- Communication (written & verbal)
- Gains 'win-win' outcomes with colleagues or customers
- Handles objections with authority and credibility
- Demonstrates ability to influence without authority
- Listens carefully and attentively to clarify and confirm understanding of others
- Conveys information, thoughts, and opinions in a compelling manner, appropriate to the audience
- Performance Drive
- Perseveres to deliver against objectives and takes personal accountability for own performance
- Knows what level of performance is expected and how to get support as required
- Demonstrates attention to detail in all aspects of work
- Acts with a sense of urgency and confidence to deliver quality work in a timely manner
- Demonstrates resilience in the face of challenging situations
- Delivers results while ensuring compliance with Oracle's Code of Ethics and Business Conduct
- Collaboration
- Easily builds networks and rapport with diverse groups
- Leverages unique talents and perspectives of all team members
- Collaborates cross-functionally to deliver on shared objectives
- Appropriately uses informal and formal networks to seek additional input, support and buy-in for plans/proposals
- Demonstrates a willingness to place team goals before personal goals
- Contributes to team progress and success
- Competitive Edge
- Demonstrates understanding of unique internal and/or external customer needs and how to meet them
- Implements improvements in efficiency, effectiveness, and productivity
- Values and explores ideas and suggestions made by others
- Considers alternatives to existing assumptions, practices, and thinking
- Change Agility
- Positively influences others to adapt when faced with changing business conditions
- Drives change skillfully; gains adoption from all stakeholders in a timely manner
- Quickly recognizes situations or conditions where change is needed
- Demonstrates resilience in times of change and uncertainty
- Mastering Complexity
- Makes decisions willingly, even when facing uncertainty
- Develops and systematically evaluates alternative courses of action
- Identifies solutions and evaluates consequences and impact of alternatives
- Makes timely and effective decisions by assessing risk, evaluating alternatives, and applying judgment even with incomplete data
- Cash Applications
- Reconciliations
- Risk Management
- Which includes being a United States Affirmative Action Employer