
Senior Principal Engineer - IT Product Support
- Gurgaon, Haryana
- Permanent
- Full-time
- Works closely with the Business Analysts and developers to understand the business requirements by reviewing the business requirements documentation, functional specifications and use cases
- Lead in design and development of application modules to satisfy business requirements
- Ensure the documentations prepared for technical design documents, including technical specifications, migration instructions, migrations tickets, unit test scripts and results, etc. according to established industry standards and templates
- Provides and maintains source code in accordance with agreed upon standards
- Ensure proper testing for all the integrated applications are completed along with evidence of test plans and test results.
- Provides support for Quality Assurance and Regression test cycles.
- Provide technical support and knowledge transfer to AES/DBA teams to make sure the application is deployed properly.
- Provide production support
- Participate in product development process, including designing, building, and testing.
- Develop and maintain professional relationships with all online business teams and provide support wherever required.
- Communicate & coordinate with stakeholders at offshore and onshore
- Participates in improvising the processes and assigned applications/projects
- Stay up to date with industry standard best practices/techniques related to Application development
- Be able to work a flexible schedule to accommodate off-hours meetings or deployments
- Utilizing past experience to implement innovative approaches to help improve business processes and system performance
- Manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic environment
- Overall 8+ years of experience development experience with 2+ years of lead experience
- Hands on experience on MEAN / MEAN stack, Python, Web Services, API Development, GitHub, SCM Tools
- Experience with one or more of these – RMB Java, J2EE (preferred), Spring framework
- Hands on and good technical and functional knowledge of Oracle technologies and applications, Oracle Utility application framework(OUAF), with preferable experience with Oracle Revenue Management and Billing (ORMB) application
- Possess technical skills in SQL, PL/SQL, Unix Shell Scripting
- Demonstrated ability to work with distributed teams across multiple time-zones
- Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams
- Must be highly self-motivated with strong organizational skills, outstanding analytic skills and polished facilitation skills, stakeholder management.
- Ability to build and maintain relationships with clients and colleagues
- Good communicator & presentation skills to senior stakeholders
- Strong analytical and problem-solving skills; proven history of successful problem solving with a sense of urgency
- Ideal candidate will have at a minimum bachelor's in computer science degree,
- Very strong communication, interpersonal skills, and ability to work with application owners and cross functional teams across the company.
- Ability to work in a fast-paced environment and manage competing priorities.
- Have a “think out of the box” mentality and challenge the status quo.
- Excellent communication and presentation skills
- Ability to multi task and liaise with multiple stakeholders
- Strong interpersonal skills and demonstrated ability to build professional relationships
- Excellent Problem solving skills with innovative and proactive approach
- Ability to identify process improvement opportunities
- Adaptability to change
- Knowledge of processes & best practices within the team & industry
- People management skills
- Management of global stakeholders
- Planning and decision making skills
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.