
Process Transformation Product Owner Sr. Manager
- Hyderabad, Telangana
- Permanent
- Full-time
- Own and streamline the demand management process, ensuring timely prioritization and delivery of automation and digital solutions aligned to business objectives.
- Lead the design of secure, sustainable, and scalable automation solutions, while continuously expanding the organization's digital toolkit.
- Build and manage a structured enablement framework that empowers business users to develop solutions responsibly, supported by best-in-class governance practices.
- Champion a culture of experimentation and continuous improvement by collaborating across platforms, functions, and geographies.
- Act as the key liaison for business stakeholders, ensuring transparency, alignment, and change management throughout the project lifecycle.
- Define success metrics, track progress, and report on value realization—including productivity gains, cost savings, and process improvements—to senior leadership.
- Lead Demand Intake & Prioritization - Own the end-to-end intake process for automation and digital solution requests, ensuring alignment with strategic priorities and resource availability.
- Champion Agile Delivery Practices - Apply agile methodologies to drive iterative, fast-paced delivery of digital solutions while adapting to evolving business needs and feedback.
- Ensure Seamless Handoff to Sustain Teams - Collaborate with sustainment teams to ensure smooth transitions, including documentation, training, and support models for all deployed solutions.
- Solution Architecture & Toolkit Expansion
- Architect Scalable Solutions - Design and validate scalable, sustainable, and secure automation and low-code solutions that meet business needs and align with enterprise architecture standards.
- Expand and Evolve the Digital Toolkit - Continuously evaluate and integrate new tools, platforms, and technologies to enhance the automation and digitization capabilities available to the organization.
- Citizen Developer Enablement & Governance
- Drive the Citizen Developer Agenda - Develop and own the strategy, framework, and enablement model for citizen developers—empowering business users to build compliant, high-quality solutions.
- Establish Governance & Best Practices - Define and implement standards, guidelines, and guardrails to ensure consistency, reusability, and control across all solutions—especially those developed by non-technical teams
- Culture & Collaboration –
- Foster a Culture of Innovation & Collaboration - Act as a bridge between platform, business teams, and functional leaders to promote experimentation, collaboration, and continuous improvement across digital initiatives.
- Stakeholder Engagement & Value Reporting
- Own Stakeholder Engagement & Communication- Serve as the primary point of contact for business stakeholders—ensuring timely updates, clear expectations, and effective change management throughout the project lifecycle.Track and Report Value Realization - Define key success metrics and regularly report on value delivered, including productivity gains, cost savings, and process improvements, to senior leadership.
- Innovation
- Introduce Emerging Technologies & Trends - Continuously scan the digital landscape for emerging technologies and automation trends, assessing their applicability and piloting innovative solutions to solve business challenges in new ways.
- People Management & Team Leadership
- Lead and Develop a High-Performing Team - Provide direction, coaching, and performance management for a team of Product Owners, Value Realization Analysts, and Communication Specialists—ensuring alignment to strategic objectives and individual growth. Identify challenges for team members while setting them up for success
- Drive Cross-Functional Collaboration and Accountability - Empower team members to take ownership of their domains while fostering collaboration across functions, ensuring product delivery, value tracking, and stakeholder communications are tightly integrated and consistently executed.
- 10+ years of experience in Intelligent automation space including leading a group of demand management and solution architect analyst
- Higher education degree; Computer Science, Computer Engineering, Mathematics. Management Information Systems, Finance, Accounting, Procurement, business or related field
- Must have a business process analysis and optimization mindset
- Well-versed with lean Six Sigma and other project methodologies
- Strong facilitation and presentation skills
- Willingness to travel 20% of the time
- UiPath (preferred), Power Automate, Automation Anywhere – Experience designing, implementing, and scaling automations.
- Orchestrator & BOT Management – proficient with deployment, monitoring, and exception handling.
- Process Mining – Familiarity with tools like Celonis to identify automation opportunities and inefficiencies.
- Document Understanding / Intelligent Automation – Expert with OCR, ML/AI-based extraction, and cognitive services.
- Power Automate – Workflow automation, approval processes, system integrations.
- Power Apps – Custom app development (canvas and model-driven apps).
- Power BI – Interactive reporting and dashboards, DAX, data modeling.
- Dataverse / SharePoint / SQL – Data source integration and relational modeling.
- Requirement Gathering & Documentation – Ability to translate business needs into functional/technical specs.
- Process Mapping & Gap Analysis – Using tools like Visio or Miro.
- Agile / Scrum Frameworks – Backlog grooming, sprint planning, storyboarding.
- Prioritization Frameworks and scoring models for intake
- Solution Review Frameworks – Ensuring consistency, scalability, and compliance of citizen- and IT-led builds.
- Security & Compliance Awareness – Understanding of data privacy, DLP policies, access control.
- Change Management – Governance over solution lifecycle (intake → build → deploy → sustain).
- Audit & Controls Enablement – Documentation and traceability for internal and external audits.
- Power BI / Excel Advanced – KPI dashboards, performance tracking, value realization reports.
- SQL / DAX / Power Query – Data extraction, transformation, and performance optimization.
- Team Leadership – Leading cross-functional teams including Product Owners, Analysts, and Citizen Developers.
- Performance Management – Setting clear goals, providing feedback, and supporting career development.
- Coaching & Enablement – Mentoring team members to build technical and business acumen.
- Resource Planning – Aligning talent to demand and managing team bandwidth effectively.
- Collaboration & Conflict Resolution – Building a positive team culture and driving accountability.
- Executive Communication – Presenting updates, escalations, and outcomes to senior stakeholders.