
Senior Manager - Employee Engagement & Internal Communications
- Mumbai, Maharashtra
- Permanent
- Full-time
- You will work with the team to enhance the corporate reputation by utilizing contemporary communication tools that position L'Oréal India as a trusted and responsible beauty leader and an employer of choice.
- You will be the primary contact for the Creative, Social Media, and Event agencies (for internal events), and will ensure consistent storytelling across platforms.
- You will ideate, coordinate, and manage major employee engagement events to drive pride among employees and reinforce the larger purpose of the company - “Create the Beauty That Moves The World”.
- Responsible for ensuring employee representation in Employee Listening Surveys and using the feedback thereof, to improve engagement & enablement in conjunction with the leadership & HR teams
- Create targeted and disruptive content for all formats: print, pictures, video, and social media, in partnership with the agencies. A fair knowledge of creative design is preferred.
- Write, edit, and proof communications materials and resources including the company website, media rooms, and other internal and external facing collaterals.
- Work closely with the HR team to drive Employer Branding. Work closely with teams across the company to showcase major business milestones.
- Measure, celebrate and amplify the team's efforts through effective reporting - monthly/quarterly/annual updates on Internal Communications & Linkedin
- Excellent written and spoken English
- At least 8-12 years of relevant work experience in a position requiring the knowledge and application of communication strategies and techniques, along with writing for an external and internal audience (samples of work and a writing test required)
- Experience in creative and strategic thinking, verbal communication, writing, editing, and effective dissemination of information to a wide audience
- Experience in developing and implementing internal communication campaigns, and projects including social media
- Excellent interpersonal skills with the ability to form productive, professional working relationships with a diverse range of individuals and groups
- Expert in Microsoft word, excel, and PowerPoint presentations
- In-depth understanding of digital and social media tools
- Action-oriented with a strong focus on results
- Ability to manage multiple projects simultaneously, yet manage work-life balance well
- Experience in sourcing information from various teams and putting together communication plans
- Proven track record of ideating, designing, and executing successful communication campaigns
- Proven track record of developing engaging and insightful content across platforms
- Experience in event planning and execution
- Comfortable with technology and digitally savvy
- Knowledge of video editing and designing software
- External: Creative, Digital/Social Media, Event agencies
- Internal: Human Resources, Employee Health & Safety and Marketing teams. However, this role may also require working closely with teams across the organization.
- Travel will be need-based
- Master's degree in one of the following: Marketing, Communications, Journalism, Culture Studies or Anthropology and/or other job-related field required or equivalent combination of education and work experience.