
Content, Strategy & Project Lead
- Sunriver, OR Bangalore, Karnataka
- Permanent
- Full-time
We offer hybrid contracts, with no minimum office days. You will report to the Senior Manager, Global Projects, Global Customer Operations.Responsibilities
- Create and support events, both virtual and in person
- Generate and deliver a communication plan across the business
- Provide creativity and maintenance on all our SharePoint sites
- Assess our business intelligence, improving analysis, highlighting improvements and recommendations to the leadership team
- Create and curate engaging content, including blog posts, success stories, podcasts tutorials, and webinars
- Own our recognition program across GCO, including the WOW awards and Applause. Identifying new ways to drive our recognition forward
- Prepare key presentations for leadership and the wider team, gathering material, defining audiences, purpose and context, creating outline and draft, sharing to senior audience
- Track program progress, evaluating outcomes, and identifying areas for improvement. Running analysis on metrics and reporting effectiveness to your manager and greater team
- Build and maintain relationships with stakeholders, from all teams
- Organise events in collaboration with the broader team
- Create Content including Newsletters for distribution
- Collaborate with Focus Groups and Round Tables, progressing to completion if/when required
- Communicate and engage with colleagues through Slack and SharePoint channels
- You have 2 - 5 years’ experience in a Content, Strategy & Project Lead role
- You have proven experience in communication across Slack, Social media, Teams, SharePoint, Excel, Forms, Air table, PowerPoint, Power Bi, Adobe acrobat and ideally a working knowledge of content marketing, social media, PR, experiential marketing, and brand activation best practices.
- You have excellent verbal and written communication skills, including the ability to present information clearly and concisely
- You are creative with the skills to develop and enhance presentations in an effective way
- You have the ability to build and maintain relationships with diverse stakeholders
- Video creation and editing would be an advantage
- You communicate ideas and suggestions through the Leadership team, on all aspects of engagement and communication
- You are fluent English speaker with exceptional writing and storytelling skills—able to simplify complex topics into clear, engaging content
- You have a degree in communications, marketing, public relations, or a related field or equivalent experience
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