SAM (Software Asset Management)
- Gurgaon, Haryana
- Permanent
- Full-time
- Track and manage the weekly deliverables of the team and ensure quality and SLA on track.
- Generate asset management reports to communicate and monitor compliance and accuracy.
- Develop great understanding of critical business applications and maintains good relationship with the stakeholders
- Develop expertise on the SAM managed products and develop roadmap and management plan for such products with right stakeholders . e.g Adobe, Teams etc
- Manage the maintenance of corporate product lists, records and databases containing information regarding licenses, warranties, and service agreements.
- Develop written plans, policies, and procedures to document processes to support asset management lifecycle.
- Validates requirements to create and modify IT software asset records and associated contract records.
- Purchase\renew\revoke licenses as per requirements
- Good understanding and command of Outlook/MS office applications - email correspondence.
- Experience with work-flow management tools like Service Now\Jira, etc.
- Work with vendor and Obtain quotes and place orders for software products.
- Work with business and stakeholders on Software renewal and Purchase.
- Produce and update written technical, policy and support documentation.
- Collaborate with Procurement, Information Security, and Legal staff in the selection process of new assets.
- Ensure compliance with distribution of software applications and patches to the desktop environment.
- Create or modify IT software asset records and associated contract records in appropriate software repository.
- Able to produce required delivery and metrics report for weekly\monthly deliverables for management
- BE/B.Tech in Computer Science/ Information technology/ Electronics & Communication. Or any Graduate with relevant experience.
- Certified Software Asset Manager or Certified IT Asset Manager preferred
- 6+ Years of Knowledge and experience with software asset management.
- Software Asset Management and Discovery Tools experience (ServiceNow / BDNA)
- Experience interpreting licensing terms and conditions.
- Conceptional knowledge of Information Technology
- Good communication (both verbal and written) skills
- Self-confidence and interpersonal skills
- Able to manage time effectively, set priorities appropriately, schedule calls
- Able to maintain professional conduct under stress.
- Able to operate within customer standard operating procedures
- Work experience in Global environment, At least 7 years of full-time work experience in Information Technology