Instructor

Hyderabad, Telangana
Permanent
Full-time

1 month ago

Tungsten Automation is the leading global provider of software products and services that capture and manage all the information associated with core functions, transforming them into consistent, automated, "best practices" business processes that ensure sustainable compliance. Combining best-of-breed business process automation and imaging technologies, the Tungsten Automation software solutions provide seamless integration with the world's leading application systems, resulting in significant cost reduction, improved efficiency, and enhanced visibility for enterprises.The instructor position includes teaching classes, developing standard courseware, customizing courseware for specific client engagements, maintaining Education Services environments and components, and supporting the department management function as needed. This position serves a key role within the department and is an important part of the direction for success and achievement of department goals.Key ResponsibilitiesTeaching Performance

Teach a course load appropriate to their field or discipline
Conduct monthly webinars (Knowledge Sharing Sessions) for our products
Deliver both public and dedicated instructor-led training sessions at Tungsten Automation training facilities, on the web, and onsite at customer locations
Plan and organize instruction to maximize student learning; modify instructional methods to meet diverse students' needs
Employ appropriate teaching and learning strategies to communicate subject matter
Update functional and technical training materials based on existing "best practice" training templates
Partner with Professional Services Consultants to develop functional end-user training plans
Assume ownership for customer training projects success

Courseware Development

Contribute to instructional materials selection and development
Employ available instructional technology including classroom, Internet, interactive technology, video and desktop environments, and remote student applications

Technical Administration and Support

Assist with Education Services' internal environments maintenance
Maintain Education Services IT equipment including scanners and training classroom desktops

Other Responsibilities

Support internal training initiatives
Provide product feedback to Engineering

Interfaces

Consulting Services, Engineering, and Technical Support

Key Performance Indicators

Customer Satisfaction

90% * High course completion rates (as per company standards)Evaluation of Student Learning

Establish and follow meaningful learning objectives
Develop fair methods to measure student progress
Demonstrate sensitivity to student needs
Maintain positive client feedback about learning experience

Required SkillsMastery of Subject

Ability to learn software applications and develop training content
Database knowledge for learning applications
Expertise in assigned software for course content development and delivery

Instructor Skills

Adult learning theories competency
Audience engagement techniques mastery
Knowledge of standard training methodologies
Technology integration capabilities
Strong presentation and facilitation skills
Commitment to professional development

General Professional Skills

Excellent written and verbal communication
High organization and self-motivation
Multi-project management capability
Completion of projects within established deadlines
Independent work ability
Quick software learning aptitude

IT-related Skills

Minimum 2 years IT training experience
Network and device setup and administration experience
Operating System management
Software installation and configuration
Scanner and peripheral setup
Document management proficiency
Basic troubleshooting and technical support
Integration skills with Microsoft Office and cloud solutions
Cloud Services management (Azure, AWS, Google Cloud)
User and Access Management
Security and Compliance knowledge

Required Experience

BA/BS or equivalent
2-4 years’ experience delivering software training to adult learners
Willingness to travel

Tungsten Automation is an Equal Opportunity Employer, M/F/D/VWhile the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.This position is located at The V IT Park, Capella Building, Floor 6, Plot No. 17, Software Units Layout, Madhapur, Hyderabad, TG. .

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