Senior Process Associate - MIS
Dovel Technologies
- Thiruvananthapuram, Kerala
- Permanent
- Full-time
- Understand high level client requirements, elaborate to details, work with the team to define solution and provide recommendations back to the customer based on qualitative / quantitative research.
- Will be responsible for transcribing and reporting the information collected into client ready formats, as required.
- Perform internal data analysis and data quality checks. Analyze results, interpret, and communicate things to the business.
- Design and implement technology best practices, guidelines, and repeatable processes.
- Must be able to perform duties with moderate to low supervision.
- Timeline and accuracy of output to be maintained all the time.
- Must have a bachelor’s degree with 3+ years of experience in research/analytics and MIS work experience in data volume environment.
- Excellent quantitative skills and ability to interpret data from multiple sources, excellent knowledge of Microsoft Excel, Word, and PowerPoint.
- Naturally curious and passionate about numbers, data, insights and applications to marketing programs.
- Excellent communication skills; able to interact with stakeholders at different levels and present take-away insights.
- Capable of anticipating potential issues/problems and developing solutions when needed.
- Experience in analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience working on tasks or projects with data collection and data streamlining.
- Experience working on large datasets in Microsoft Excel.
- Experience working on Excel Dashboards, Reports and Corporate Slide decks.
- Experience in VBA and Excel Macro.
- Experience Working on automated MS word and MS PowerPoint dashboards.
- Experience working on BA and PMO Analyst roles.
- Experience working on Online Survey programming tools such as Qualtrics.
- Experience working on Salesforce development.
- Experience working on automation using PowerApps and Power Automate.
- Experience working on SQL and MS Access.
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