Business Development Executive - Night Shift We are seeking a dynamic and enthusiastic individual to join our team as a Business Development Executive in the diamond industry. In this role, you will play a crucial part in maintaining and expanding our customer base by conducting outbound calls during non-traditional hours. The position requires excellent communication skills, a passion for the diamond industry, and the ability to work effectively in a night shift environment. Responsibilities: Conduct outbound calls to potential and existing clients in the diamond industry during the night shift. Engage with customers to understand their requirements, provide information about our products and services, and offer personalized solutions. Assist the sales team by generating leads and setting up appointments for further discussions. Follow up on leads and inquiries generated during the day, ensuring a seamless transition between daytime and nighttime operations. Develop a deep understanding of our diamond products and stay updated on industry trends. Communicate product features, quality standards, and pricing details confidently to potential customers. Cultivate and maintain positive relationships with customers. Address any concerns or questions they may have, and strive to exceed customer expectations in every interaction. Keep accurate records of customer interactions, update customer profiles, and maintain a comprehensive database of leads, prospects, and existing clients. Utilize CRM tools to streamline the calling process. Demonstrate the ability to work efficiently during night hours, maintaining a professional and energetic demeanor. Manage time effectively to maximize productivity during the night shift. Meet and exceed performance metrics, including call volume, conversion rates, and customer satisfaction scores. Continuously strive for improvement and actively seek feedback to enhance calling strategies. Collaborate with the sales and marketing teams to align efforts and contribute to overall business objectives. Provide valuable insights from customer interactions to enhance marketing strategies. Qualifications Excellent verbal communication skills. Previous experience in calling, sales, or customer service is preferred. Freshers can also apply. Ability to adapt to a night shift schedule and maintain high energy levels during non-traditional working hours. Candidates from Mumbai only to apply.