Head of PMO
JMAN Group
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Define and implement the overall PMO charter aligned with organizational goals.
- Set up the PMO function from the ground up (if not existing) — tools, templates, reporting formats, and communication.
- Develop project and program governance frameworks and ensure adherence across teams. Project & Program Oversight
- Oversee planning, execution, and tracking of all strategic and client-facing projects.
- Ensure standardized project delivery practices (e.g., initiation, execution, change control, closure).
- Monitor project portfolio health at a program level— scope, cost, risk, dependencies, timeline, resources and billability and utilization. Delivery Governance & Quality Control
- Establish regular governance cadence (reviews, checkpoints) for high-value and strategic programs.
- Implement performance KPIs, dashboards, and reporting to ensure transparency and accountability.
- Work with delivery and engineering leads to manage risks, escalations, and change requests effectively. Documentation & Compliance
- Own and enforce documentation standards (SOWs, project charters, status reports, utilization reports, demand forecasts risk logs, etc.).
- Ensure all delivery-related paperwork is accurate, up-to-date, and audit-ready.
- Collaborate with legal, finance, client, teams to ensure contract and compliance alignment.
- Work with BD partners to ensure resource planning matches the demand forecasts from opportunity pipeline, work with TA and RMG groups to ensure adequate resource planning and allocation People & Process Leadership
- Mentor project managers and coordinators across departments.
- Drive a culture of continuous improvement, agile thinking, and structured execution.
- Enable project teams with training on PM tools, methodologies (Agile/Scrum/Waterfall/Hybrid), and best practices.
- 12+ years of relevant experience in project/program management and PMO leadership, preferably in IT/Tech or consulting firms.
- Proven success in establishing and running PMOs or delivery governance functions.
- Strong understanding of project management methodologies (PMP, PRINCE2, Agile certifications a plus).
- Excellent stakeholder management, documentation, and reporting skills.
- Familiarity with project management and collaboration tools (Jira, MS Project, Asana, Confluence, Smartsheet, etc.).
- Experience working in fast-paced, scaling environments with cross-functional global teams.
- Prior experience in data engineering, SaaS, cloud/data platform projects.
- Exposure to client-facing delivery models and contracts (Time & Material, Fixed Price, Managed Services).
- Ability to evolve PMO to support business transformation and OKR tracking over time