Premises Manager
UBS View all jobs
- Hyderabad, Telangana
- Permanent
- Full-time
The position leads the local facilities operating model, managing Assistant Managers and overseeing multiple third-party service partners across soft services, engineering, staff restaurants, and transportation. The Premises Manager acts as the primary senior on-site representative for facilities operations and is a key partner to local business leadership and regional GRESC stakeholders.Key Responsibilities
Portfolio & Operational LeadershipLead the Hyderabad premises portfolio across multiple UBS locations, ensuring consistent service delivery, governance, and compliance across sites.
Provide overall direction, prioritization, and decision-making for all facilities operations, balancing service quality, cost efficiency, safety, and employee experience.
Act as the senior escalation point for operational, safety, service, and vendor-related issues across the portfolio.Team Leadership & OrganizationLead and develop the local Facilities team, including Premises Assistant Managers, providing clear direction, coaching, and performance oversight.
Establish a strong “one-team” operating model between UBS and supplier partners, reinforcing accountability, collaboration, and service ownership.
Build succession depth, capability, and operational resilience within the premises management team.Vendor, Contract & Service Partner ManagementOwn governance of all third-party service partners across:Soft Services
Engineering and Technical Services
Staff Restaurants and Catering Operations
Staff Transportation ServicesEnsure contracts, SLAs, KPIs, and compliance obligations are met consistently across all locations.
Drive supplier performance reviews, continuous improvement initiatives, and corrective actions where service standards are not met.Workplace Experience & Service ExcellenceChampion workplace experience across the Hyderabad portfolio, ensuring facilities services support productivity, well-being, and employee engagement.Provide oversight of high-visibility services such as staff restaurants and transportation, ensuring quality, safety, and reliability.Support workplace initiatives, events, and site programs in partnership with Corporate Services and local leadership.Health, Safety, Risk & ComplianceMaintain overall accountability for health, safety, and regulatory compliance across all Hyderabad premises.Ensure compliance with local statutory requirements, building codes, fire safety norms, and internal UBS policies.Proactively identify operational and safety risks, ensuring robust controls, audits, and mitigation plans are in place.Financial & Commercial ManagementOwn facilities operating budgets for the Hyderabad portfolio, ensuring effective cost control, forecasting, and financial discipline.Review and approve invoices, monitor spend, and identify optimization opportunities without compromising service quality or safety.Support business cases for investments, upgrades, or service enhancements where required.Stakeholder Management & ReportingAct as the primary Facilities interface for Hyderabad business stakeholders, site leadership, and regional GRESC teams.Provide clear, structured reporting on service performance, risks, incidents, and improvement initiatives.Collaborate closely with internal functions such as Security, Technology, Finance, Risk, and HR to ensure integrated service delivery.Function CategoryCorporate services, infrastructure and facilitiesJoin usAt UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can alwaysContact DetailsUBS Business Solutions SA
UBS RecruitingYour teamPremises Manager will be supported by Assistant Premises Manager and our team from supplier partners across the soft services and engineering management.Your expertise
- The successful candidate will bring deep, hands-on expertise across corporate facilities management, combined with strong leadership and commercial judgment.
- Facilities & Technical Expertise
- Proven expertise in end-to-end premises and facilities management across multiple locations
- Strong understanding of soft services operations, including housekeeping, workplace services, mailroom, reception support, and employee-facing services.
- Demonstrated experience overseeing engineering and technical services, including coordination of preventive and reactive maintenance, utilities management, and critical infrastructure support
- Solid exposure to staff restaurants and catering operations, with a focus on food safety, hygiene standards, service quality, and vendor performance.
- Practical knowledge of staff transportation operations, including route optimization, vendor governance, safety controls, and service reliability.
- Vendor, Contract & Commercial Expertise
- Extensive experience managing multiple third-party service providers simultaneously within a structured governance framework.
- Strong capability in contract management, including SLAs, KPIs, performance reviews, and issue remediation.
- Commercial acumen to manage facilities operating budgets, review spend, validate invoices, and drive cost optimization while maintaining service quality and safety.
- Health, Safety & Compliance Expertise
- In-depth understanding of workplace health and safety, statutory compliance, fire and life safety systems, and regulatory requirements applicable to large corporate offices.
- Ability to assess operational risk, implement controls, and lead incident response and corrective action processes.
- Experience working within regulated or high-standards environments, ensuring alignment with internal policies and governance expectations.
- Leadership & Stakeholder Expertise
- Demonstrated expertise in leading facilities teams, including Premises Assistant Managers and supplier-managed teams across disciplines.
- Strong stakeholder management skills, with the ability to engage credibly with senior business leaders, regional GRESC teams, and functional partners (Security, Technology, Finance, Risk).
- Capability to balance strategic oversight with hands-on operational leadership, particularly during incidents or high-impact situations.
- Workplace Experience & Change Expertise
- Experience driving workplace experience initiatives, service improvements, and operational standardization across locations.
- Ability to lead change, embed best practices, and continuously improve service delivery models in line with business growth and employee needs.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit .