Lead Consultant - Firewall Engineer

Genpact

Hyderabad, Telangana
Permanent
Full-time

2 months ago

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.Welcome to the relentless pursuit of better.Inviting applications for the role of Lead Consultant - Firewall EngineerResponsibilities

Meet all contractual metrics such as SLAs, Project work, Reporting etc.
Provide End user and Infrastructure Management Proficiency leadership and Manage Daily work, issues and resolutions, Act as a point of escalation and resolution.
Configuring firewalls to maximize network efficiency and security.
Maximizing network performance through ongoing monitoring and troubleshooting
Provide critical thinking to sophisticated problems in a 24/7, critical network environment.
Process, monitor and prioritize trouble tickets.
Automate the tasks, which should be automated.
Provide support and administration of customer firewalls and security appliances.
Arranging scheduled upgrades
Investigating faults in the network
Reporting network status to key stakeholders
Troubleshoots network problems.
IP address auditing.
Establishes networking environment by designing system configuration and directing system installation.
Defines, documents, and enforces system standards.
Maximizes performance by troubleshooting network problems and outages and scheduling upgrades.

oQualifications we seek in you!Minimum Qualifications / Skills

Network fundamentals – TCP / IP
Experience in supporting Juniper SRX, Palo Alto, FortiGATE and ASA
Knowledge on ITIL procedures

Preferred Qualifications/ Skills· Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience needed.· Relevant years of experience as a Major/Critical Incident Manager.· Should have knowledge of Network/Servers/Telephony/Cloud.· ITIL Trained, Tested and Certified. (ITIL Foundation Certified)· Working Experience of Service Now (Ticketing tool)· Excellent English communication skills (written and oral), with experience interacting with all levels of management both within Company and Customer organizations.· Excellent knowledge, experience, and excellence within the specific area of Major Incident Management· Wireshark - packet capture and analysis of the captures

JNCIA or PCNSE
Firewall management platform JUNOS Space or Palo Alto Panorama.
Load balancer – Netscaler

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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