Asset & Wealth Management Operations - AWM Policy & Quality Assurance - Vice President - Hyderabad
Goldman Sachs View all jobs
- Hyderabad, Telangana
- Permanent
- Full-time
- Provide oversight of Product Quality Assurance testing across diverse client types and account structures, ensuring consistent and accurate application of FCC-owned Know Your Client ("KYC"), Client Identification Program ("CIP"), and Customer Due Diligence ("CDD") frameworks.
- Maintain governance over QA sampling methodology, workflow prioritization, and execution oversight to ensure timely delivery against established service level agreements.
- Analyze QA outcomes to identify trends, themes, and potential systemic risks, distinguishing between isolated defects and broader process, system, or framework issues.
- Provide clear, senior-level insights through QA metrics and management reporting to support transparency, escalation, and informed decision-making.
- Serve as a primary point of engagement between Wealth Management Operations and Financial Crime Compliance, providing credible challenge and supporting effective policy interpretation and implementation.
- Oversee policy clarification and change management activities, including consolidation of questions from functional teams and communication of updates.
- Assess operational implications of new or updated policy requirements and ensure expectations are implemented consistently across Wealth Management.
- Lead, coach, and develop team members while setting clear expectations for quality, judgment, and professionalism.
- Drive continuous improvement of QA methodologies, controls, and operating practices to enhance efficiency, scalability, and quality outcomes.
- Extensive experience in Know Your Client ("KYC"), Client Identification Program ("CIP"), Customer Due Diligence ("CDD"), Quality Assurance, or related operational risk functions within financial services.
- Strong understanding of regulatory frameworks and the client due diligence lifecycle.
- Communication ability to translate detailed QA findings into clear themes and senior-level insights.
- Proven judgment in assessing risk, escalating issues, and engaging senior stakeholders.
- Strong analytical, organizational, and communication skills.
- 6+ years of relevant experience.
- Professional certifications (e.g., CAMS) preferred.