Fashion Consultant
Lenskart
- Gurgaon, Haryana
- Permanent
- Full-time
- Overview
- Roles and Responsibilities
- Accurately recording details of customers' purchase orders.
- Calling existing and potential customers to persuade them to purchase company products and services.
- Contact potential or existing customers to inform them about a product or service using scripts.
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Processing all customer purchases accordingly.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales
- Strong Communication & Interpersonal Skills.
- Problem-solving and Negotiation Skills.
- Graduation / Post Graduation
- Keep records of calls and sales and note useful information
- Proficiency in English.