HR Operations Analyst (Senior)
Lionbridge Technologies View all jobs
- Navi Mumbai, Maharashtra
- Permanent
- Full-time
- Assist in managing the day-to-day operations of the HRMS (Darwinbox), ensuring data accuracy and system functionality across all regions.
- Collaborate with HR team members to leverage technology in optimizing global HR processes and workflows within Darwinbox.
- Maintain employee records and HR data integrity, performing regular audits to ensure compliance with international standards.
- Develop and generate HR reports and analytics using Excel to support data-driven decision-making with a global perspective.
- Interpret and analyze HR data to provide actionable insights and recommendations to HR leadership and stakeholders.
- Troubleshoot system issues and work with IT or external vendors to ensure timely resolutions.
- Work with entry-level configuration of the HRMS to tailor the system to meet organizational needs across different countries.
- Provide training and support to HR staff and other users on Darwinbox functionalities and updates, ensuring consistency in global application.
- Contribute to continuous improvement initiatives to enhance HRMS performance and user experience worldwide.
- Support the implementation of system updates or new modules within Darwinbox, ensuring global alignment.
- Audit downstream systems to ensure data integrity and minimal errors, addressing discrepancies proactively.
- Ensure adherence to data privacy and security protocols across HR technological operations, considering international regulations.
- Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field.
- Experience with global HR operations and familiarity with SaaS systems.
- Strong reporting and analytics skills, with the ability to interpret data insights and provide strategic recommendations.
- Proficient in Microsoft Excel, with mid-expert level skills (e.g., pivot tables, VLOOKUP, data analysis).
- Excellent communication skills, with the ability to effectively convey technical information and collaborate with team members and stakeholders across different cultures.
- Strong analytical and problem-solving abilities.
- Tech-savvy with a process-oriented mindset and high attention to detail.
- Ability to manage multiple priorities in a fast-paced, global environment.
- Familiarity with HR processes and best practices.
- Experience working with HRMS systems, preferably Darwinbox or similar platforms.
- Familiarity with data visualization tools and techniques.
- Experience in project management or process improvement initiatives.