Manager, Enterprise Monitoring

MKS Instruments

Manesar, Haryana
Permanent
Full-time

17 days ago

MKS Instruments enables technologies that transform our world. We deliver foundational technology solutions to leading edge semiconductor manufacturing, electronics and packaging, and specialty industrial applications. We apply our broad science and engineering capabilities to create instruments, subsystems, systems, process control solutions and specialty chemicals technology that improve process performance, optimize productivity and enable unique innovations for many of the world’s leading technology and industrial companies. Our solutions are critical to addressing the challenges of miniaturization and complexity in advanced device manufacturing by enabling increased power, speed, feature enhancement, and optimized connectivity. Our solutions are also critical to addressing ever-increasing performance requirements across a wide array of specialty industrial applications. Additional information can be found at .Job Description:We are seeking an experienced and proactive Enterprise Monitoring Manager to join our dynamic team. As an Enterprise Monitoring Manager, you will be responsible for overseeing the design, implementation, and maintenance of enterprise-wide monitoring systems. Your primary focus will be on ensuring the availability, performance, and reliability of our IT infrastructure, applications, and services.Key Responsibilities:

Monitoring Strategy:

Develop and implement an enterprise-wide monitoring strategy to proactively identify and address potential issues.
Define key performance indicators (KPIs) and establish benchmarks to measure the effectiveness of monitoring systems.

Tool Selection and Implementation:

Evaluate, select, and implement cutting-edge monitoring tools and technologies to meet the organization's needs.
Collaborate with cross-functional teams to integrate monitoring solutions into existing systems.

Incident Response and Management:

Develop and maintain incident response plans related to monitoring alerts.
Lead and coordinate efforts to respond to and resolve incidents in a timely manner.

Escalation and Alerting:

Work with key stakeholders to define escalation paths.
Setup alert matrix.

Performance Analysis:

Analyze monitoring data to identify trends, patterns, and areas for improvement.
Provide insights and recommendations to optimize the performance of systems and applications.
Work with application teams to gather requirements and design application-level monitoring solutions.

Documentation and Reporting:

Create and maintain comprehensive documentation related to monitoring configurations and processes.
Generate regular reports on the health and performance of IT infrastructure for stakeholders.

Qualifications:

At least 3 years’ experience in a enterprise monitoring role.
In-depth knowledge of IT and monitoring tools, such as
Solarwinds, Splunk, ThousandEyes, ServiceNow
Strong understanding of IT infrastructure components, technologies, and tools.
Excellent communication, documentation, and reporting skills.
Ability to work collaboratively in a team and manage multiple projects.
Experience in working in a multi-national / multi-cultural environment is a plus.

#LI-AS2MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.

MKS Instruments

Apply Now