eComm & digital manager (SFCC, SFRA)
- Gurgaon, Haryana
- Permanent
- Full-time
GurgaonExperience: 9+
yearQualification:
Bachelor degree in ITKey Deliverables
(Essential functions & Responsibilities of the Job):·
Create, Manage & enhance the applications
landscape in the areas of eComm & digital function. Work with IT Leader for
application in digital & eComm application instances (with dependencies
from global demandware/SFCC platform + JV partner) and integrations for the
same in India eComm landscape.·
Establish and maintain IT processes to manage
site IT operations, resolve issues and prioritize enhancement requests in
support of our eComm strategic direction·
Ensure that the systems under the
responsibilities meet the SLAs and are stable and serves the purpose in minimal
costs.·
Contribute to eComm IT strategy by managing
staff; researching and implementing technological strategic solutions in the
area of expertise.·
Identify eComm & digital demands in a timely
and comprehensive manner and ensure business·
requirements are clearly articulated and
documented including Change requests, discovery phase for new enhancements.·
Leverage, recommend and implement solutions
& enhancements whenever deemed fit and provide training to relevant teams
where necessary.·
Accountable for project delivery of applications
or technology in time & budgets.·
Manage personnel and outside contractor(s) as
required.·
Where required, to provide leadership, welfare
and coaching to your team.Key Relationships:·
Internal business customers in eComm &
digita.·
Global IT Vendor, market and global (HQ)
colleagues, Local vendor partners·
Internal staff - direct reports (where
applicable)·
IT vendors, contractors (where applicable)Knowledge Skills
and Abilities:·
This eComm & digital manager will employ
interpersonal and organizational skill sets and must have the ability to work
both independently with limited oversight and collaboratively across multiple
projects. She/he must be highly motivated and able, with his/her knowledge of our
systems, to apply that knowledge within an interdisciplinary environment. This
Manager must have facilitative capacities for clear and timely communication to
support collaborative enterprises among distinct units.·
Strong understanding of leading eComm solutions with hands on experience primarily into Salesforce Commerce Cloud with SFRA
framework, Process modelling & process management of eComm store
operations & other digital areas. Technical & process aspects of eComm
store front·
Proven business
process analysis skills - ability to define problems, collect data,
establish facts, document findings, draw valid conclusions and propose
solutions.·
Good to
have - DC inventory management experience, order management system (Sterling or
any other OMS) & various integration aspects of various applications in
overall eComm architecture.·
Knowledge of the application deployment life
cycle with strong analytical, systems and structured analysis, and social
skills and with the ability to view issues and requirements from a business
perspective.·
Ability to manage and lead effectively in a team
environment, coordinating multiple tasks in parallel. Very strong on technical
project management & solution architecture skills & ITIL trained.·
Very strong team skills and experience in
waterfall, iterative and agile methodology. Person should be well versed in
working in scrum team and trained in cloud tech.·
This individual must be highly focused and one
who can motivate multiple teams to maintain progress toward project milestones
while anticipating potential barriers and suggesting creative solutions.·
Ability to effectively interact with all levels
of business via phone, written communication and in person.·
Management and leadership skills.Mail updated resume with below details-Total Experience-Relevant experience-Experience in SFCC and SFRA -Current CTC-Expected CTC-Notice period-Current Location-Would you be comfortable with job location (Gurgaon) ?Email: etalenthire@gmail.comSatish: 8802749743Website: www.Glansolutions.comGoogle search: Glan management consultancy