Customer support executive
Info HR Solutions
- Bangalore Rural, Karnataka
- Rs. 2,04,000 per year
- Permanent
- Full-time
- Excellent communication skills to interact with customers effectively
- Proficiency in Excel for data entry and analysis
- Experience in email processing and chat support
- Strong knowledge of customer support principles and practices
- Ability to handle high-volume data entry tasks
- Positive attitude and willingness to learn and grow in a fast-paced environment
- Provide exceptional customer support via phone, email, and chat
- Resolve customer queries and issues in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate team members
- Assist in creating and updating customer support documentation
Expertia AI Technologies