Hardware Asset Management Analyst

Vodafone

  • Pune, Maharashtra
  • Permanent
  • Full-time
  • 12 days ago
About _VOIS _VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VO IS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About _VOIS India In 2009, _VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description The primary accountability of Asset Management Solution Owner is to Own and support physical device refresh and Lease refresh operational activities. This role also is responsible to work closely with local market asset management teams, IT Support functions and Operations Support to deliver actions with local market asset management team. Below are other key responsibilities. Skills and Experience- Minimum 10-18-year experience of professional experience in performing asset management operations activities.Experience working with asset management inventory and service management tools.String data analytical skills and comfortable working with large data sets.Excellent administration skills and self-motivated.Strong verbal and written communication skills. Key Responsibilities- Performing periodic audit and data analysis to provide data quality information to IT Support functions, also highlighting gaps if any. Co-ordination with extended support functions for resolving issues, escalating to management as required.Support hardware asset and Lease refresh operational activities and co-ordination with IT Support functions.Responsible to get all hardware assets refreshed which are approaching refresh cycle.Communicate the asset refresh inputs with Asset Management team and responsible stakeholders.Present the progress of asset refresh status to higher management.Supporting users and support functions through Service Requests and Incidents reported.Supporting requests and tracking the HW assets through assignments, returns or based on asset purchase ageing.Managing Asset Management mailbox for addressing user queries or support requests.Asset inventory and periodic reporting and co-ordination with IT Support functions for actions on IT Asset assets.Following asset management policies and life cycle management governance, procedures. _VOIS Equal Opportunity Employer Commitment India: _VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion , Top 10 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 14 th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we'll be in touch! What you'll do The IT Architect Authority provides expert knowledge to define, design, maintain and evolve the development and implementation of architecture solutions to particular business cases in alignment with the IT architecture direction and standards. The IT Architect Authority performs market agnostic technical planning, architecture development and modifies specifications as well as developing specifications for new products/apps/services and assessing the compatibility and integration of products and services to ensure functionality across interdependent technologies. Typically reports to Senior IT Architecture Manager. Who you are . Works effectively with colleagues to develop technical stories which are aligned to defined architecture principles and patterns in line with the IT architecture vision and standards . Assists, advises and executes design, development, and deployment of digital architecture practices, standards, patterns and innovations . Uses best practice knowledge to ensure the holistic solution design of future capabilities and features, including external dependencies, cross-domain integrations (APIs), and technical enablers/stories, etc. . Maintains solid relations with the system integrator to ensure the solutions being delivered are aligned with Vodafone standards, best practice and business objectives, and the activity is signed off accordingly . Collaborates with the team to scout new technologies and vendors to enable innovation and identify technical enablers . Supports with providing strategic input and planning for large infrastructure initiatives/projects across the product's lifecycle . Supports assisting with the creation of Requests For Proposal (RFPs) on technical requirements, evaluation of answers and supplier short-listing during RFP process . Uses communication skills on foundational architecture best practices and disruptive technologies and their implications . May provide informal guidance to junior staff. Not a perfect fit Worried that you don't meet all the desired criteria exactly At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What's in it for you Together we can

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