Facility Manager
- Chennai, Tamil Nadu
- Permanent
- Full-time
- City Operations Management
- Hands on with all Facility Management functions
- Excellent communication and presentation skills
- Ensure Business and service operations as per client process
- Prepare business reports to help the client for decision making
- Manage audits, data, analysis etc for continuous improvement
- Recommend continuous quality improvement practices and implement Industry Best Practice operations
- Support other city functions on any BCP
- Maintain client and JLL relationship in all aspects
- Manage Client KPIs with adequate scorings
- Involve JLL backend SME or consultant based on client need for any services.
- Space Occupancy and Planning Management
- At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocations
- Design and Physical planning, Space request management
- Site level allocation blocking, stacking, adjacency, and planning
- Develop migration plans and sequencing of group-level and individual moves
- Manage and maintain CAD /CAFM / IWMS data to ensure accuracy of reporting and maintain files for aspects like FF, space management, building architecture etc
- Maintenance and analyse occupancy and space utilization database support to FM service . Would be good to propose employee experience enhancement ideas as value add
- Act as POC for site and campus level space requests
- Report Management
- Update regularly to clients and JLL Leaders on any events
- Prepare and present MMR and represent QBRs accordingly
- Team Management
- Lead the team and guide as appropriate
- Maintain the morale of the team despite different situations
- Recognize and motivate each member and elevate when required
- Appraisal management
- Treat team members equally and give equal opportunities
- Timely refilling any open position with suitable candidates
- JLL Other Stake Holders Management
- With Procurement team for product and service deliveries as per client need
- With Finance team for billing and claims
- With HR team for recruitment, appraisal etc.,
- With compliance team for requirement and guidance
- With international teams for new initiatives, lessons learnt and standardization
- JLL Vendor Management
- Ensure Agreements & POs are renewed and available to utilize the service
- Ensure Compliance management for all services and vendors
- Ensure to Conduct KPI and record MOM on their performance on monthly basis
- Ensure a property risk management program including audits is implemented and maintained
- Any incidents to be recorded and shared with CAPA reports
- Training and Development
- Ensure to complete mandatory trainings for self as per organization requirement and appraisal
- Ensure down team to complete mandatory trainings for self as per organization requirement and appraisal
- Preserve training records and materials for future reference
- Budget and billing management
- Track the budget monthly and ensure process the invoices as per agreed terms
- Ensure JLL sub vendor payments and JLL claims against the service
- Track the invoices till payment and collate NDC for all vendors on quarterly basis
I want to work for JLL.