Global HRIS & Operations Administrator

• Bachelor’s degree in human resources, Business Administration, Information Systems, OR equivalent practical experience.
• 3 years of full-time experience in corporate human resources, people operations, HR administration, HR systems, shared services, or a closely related field; 4-6 years strongly preferred.
• Demonstrated experience handling HR documentation, records, systems, and recurring operational work with a high degree of accuracy.
• Strong attention to detail and a proven ability to catch errors, inconsistencies, and missing information.
• Strong organizational and time-management skills, with the ability to manage multiple recurring tasks and deadlines.
• Comfort working with structured, repeatable, administrative work without losing quality or follow-through.
• Strong analytical mindset and comfort working with HR data, trackers, and system records.
• Strong written and verbal communication skills in English, with demonstrated ability to explain systems and processes to varied audiences.
• Ability to work independently, stay organized, and move work forward with limited day-to-day oversight.
• Ability to maintain a high degree of confidentiality and discretion.
• Ability and willingness to maintain regular overlap with Washington, DC business hours, ideally through approximately 11:30 a.m. Eastern Time.

• Experience supporting a multi-country or global workforce.
• Experience in a professional services, consulting, or other fast-paced international business environment.
• Advanced HR reporting skills (e.g., complex report building, calculated fields, data validation/auditing, and dashboarding).
• Experience supporting onboarding, offboarding, leave administration, benefits administration, or HR vendor coordination.
• Proficiency with SharePoint and Co-Pilot as well as the full Microsoft Office platform ability to build clear process documentation and employee-facing communications.

• Employee data is accurate, complete, and kept current across systems and trackers.
• HR files and documents are organized, consistent, and easier to retrieve.
• Routine onboarding and offboarding administration move forward smoothly and on time.
• Standard HR paperwork is prepared accurately and stored correctly.
• Administrative deadlines and follow-ups are handled with less manual chasing.
• External vendor workflows are better organized and easier to monitor.
• HR process knowledge becomes more documented, repeatable, and less dependent on one individual.
• The broader HR team has more capacity to focus on other work because recurring operational tasks are being managed reliably.

• Enjoys structure, process discipline, and well-run operations.
• Takes pride in accuracy, organization, and follow-through.
• Is comfortable owning routine administrative work and doing it well.
• Is steady, dependable, and able to work independently.
• Is not looking for a primarily recruiting-focused, generalist, or HRBP-style role.
• Understands how to manage what can be solved directly and what should be escalated for review.

• Provide day-to-day administration and user support for the firm’s HRIS and LMS process employee data updates, maintain organizational data, and support role-based access requests per policy.
• Manage the end-to-end administration of the Learning Management System (LMS), including the assignment of mandatory compliance trainings, tracking completion rates, and providing technical support to employees globally.
• Conduct regular data audits to identify missing, inconsistent, outdated, or incomplete information and resolve issues in a timely manner.
• Assist with system updates, backups, bulk changes, imports, exports, quality checks, and other recurring administrative activities tied to HR platforms.
• Reconcile employee information across systems and source records to improve data reliability and reduce downstream errors.
• Prepare and distribute recurring reports, trackers, and operational metrics (e.g., headcount, attrition, onboarding/offboarding status, and compliance/training completion) validate data and flag anomalies for review.
• Support HR process testing, quality assurance checks, and system implementation follow-through as needed.

• Create, launch, and maintain a centralized HR intranet/knowledge base for TAG employees.
• Ensure employees have 24/7 access to up-to-date FAQs, benefit summaries, onboarding guides, and HR resources.
• Organize information logically and professionally to ensure a seamless self-service experience for a global workforce.

• Contract Administration: Administratively manage the contract extension process – generating letters from templates, routing for electronic signature, and updating HRIS records. (Note: High-level negotiations and immigration compliance are handled by HQ leadership).
• Onboarding & Off boarding: Coordinate administrative components of onboarding/offboarding, including checklist launches, HRIS setup, document collection, orientation scheduling, policy acknowledgements, final settlement handoffs, and asset return tracking.
• Execute HR operational tasks across the employee lifecycle (joiners, movers, leavers), including status changes and system updates; coordinate with IT and other stakeholders to ensure required steps are completed.
• Prepare standard HR documents, including routine employment letters, acknowledgments, change letters, and employment verification support documents.

• Organize, maintain, and update employee files; support the migration, cleanup, and long-term maintenance of employee files within designated HR systems and document repositories.
• Maintain disciplined file naming, version control, and records organization practices; track missing paperwork and follow up to ensure records are complete.
• Maintain required HR documentation and trackers; support audit requests by compiling records and evidence; follow retention and confidentiality requirements and escalate gaps.
• Provide administrative support for benefits, leave, and related employee lifecycle processes, including routine data updates, form handling, and tracker maintenance.
• Support the administrative enrollment process for U.S.-based benefits by tracking completion of elections in the HRIS, handling routine data updates, and reconciling enrollment records to ensure data integrity.
• Assist with background screening administration and case management, including escalation of adverse/complex results as appropriate.
• Support routine inbox and task-based HR work that can be managed through defined processes and templates.

• Support administrative coordination with external HR-related vendors, employer-of-record partners, and payroll providers.
• Conduct first-pass review of routine requests and identify missing information before escalating matters for decision.
• Draft and maintain standard operating procedures (SOPs), job aids, templates, and internal process documentation for repeatable HR tasks.
• Identify administrative bottlenecks, recurring errors, and inefficient handoffs, and recommend practical improvements to HR leadership.
• Help standardize recurring administrative work across offices and countries wherever practical, making HR operations less dependent on informal knowledge.
• Audit and standardize global onboarding workflows to ensure a consistent experience across all TAG offices; create visual training materials, user guides, and "how-to" resources to support new hire orientation and system adoption.
• Serve as a primary, first-line contact for HR operational questions; provide clear status updates, manage queues and deadlines, and escalate complex cases as needed.
• May perform other special projects and duties according to business needs.

The Asia Group