Manager, Business Analysis

• Bachelor's degree or equivalent in Computer Science or related field of study
• Knowledge and experience in different Software Development Life Cycle and Methodologies such as Waterfall & Agile/Scrum
• With at least 2 years working experience as a Business Analyst or similar position in related field
• Advanced knowledge in Office productivity tools such as Excel including Macros, Word, Powerpoint
• Good oral and written communication skills
• Knowledge in Visio and using analytical tools is a plus
• Working knowledge of different technologies like RPA, Workflow tools, BoTs, AI / ML and their use cases in business

• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Construct workflow charts and diagrams; studying system capabilities; writing specifications
• Improve systems by studying current practices; designing modifications
• Recommend controls by identifying problems; writing improved procedures
• Contribute to team effort by accomplishing related results as needed

• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
• Review a variety of areas including operations, purchasing, inventory, distribution and facilities
• Understand and communicate the financial and operational impact of any changes
• Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues

• Ability to impact operations and effect change without being confrontational
• Detail oriented, analytical and inquisitive
• Ability to work independently and with others

• Organized with strong time-management skills

• Automation mindset
• Analysis
• Teamwork
• Process Improvement
• Big Picture Thinking
• Work Well Under Pressure
• Communication
• Problem Solving
• Critical Thinking
• Relationship Building
• Understanding the interdependencies and interconnectedness of processes

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