Job Title : CyberArk Analyst Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective Take ownership for managing risk and strengthening controls in relation to the work you do Working Flexibly We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs. Hybrid Working Structured hybrid role: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Introduction: . We are looking for individual who has profound understanding of CyberArk application and has good people management skills. . In this role, you will be responsible to drive successful delivery and implementation of key enterprise initiatives related to Privileged Identity and Access Management technologies. . The individual would be responsible to serve as a cross-platform technical subject matter expert and provide consulting support to architects and engineers on application integration. . Customer-focused on strong service delivery . To coordinate security related activities such as scheduled maintenance, upgrade, performance tuning and trouble shooting. . Decision Making- Participate and contribute in MIH where individual need to apply his technical skills and take decision. . Drive Information Security principles and controls What will you be doing . Strong understanding on CyberArk application. . Strong understanding on managing and implement different components of CyberArk Application (VAULT/PVWA/PSM/CCP/AAM/EPM/PSMP/CONJOUR) . Should have strong knowledge on writing API based scripts to automate activities related to CyberArk. . Strong Communication Skills to interact with various key stake holders and senior management for escalations, candidate should have strong verbal and written communication. . Should have strong understanding on Plugin and PSM Connector development to manage the password for different applications. . Support of system outages, fixes, and enhancements . Perform trending & root cause analysis of issues . Support and management of system outages via the published major incident management process. . Analyse automation failures, identify root cause of failure and work internally/with Vendor to fix the issue. . Attend Major Incident Management calls related to outages and complex technical issues needing interaction with multiple teams. . Attend conference calls opened by applications team for complex technical issues. Understand the urgency, priority and gravity of the situation and accordingly maintain two-way communication. . Should be able to take decisions during major incidents, outages on matters related to service degradation and managing communications to impacted stakeholders. Be able to supplement with a rationale for decisions taken. . Should also has a strong background in Information Security principles and controls. What we're looking for: The candidate should have strong technical delivery background with profound experience CyberArk toolsets. The candidate should also have strong understanding in Information Security principles and controls. ' Proven customer service/ liaison skills in dealing with clients and customers at all levels including difficult and demanding stakeholders. ' Able to quickly absorb and assimilate large amounts of technical and business information to identify the most appropriate course of action to ensure consistent quality ' Able to work effectively in extreme high-pressure situations where critical service availability is compromised and/ or Barclay's reputation is at stake ' Exceptional written communication skills: ability to write ad-hoc and formal reports. This will assume a detailed working knowledge of all Microsoft Office Tools (Word, Excel, PowerPoint, Visio etc) Skills that will help you in the role: . Effective Communication skills . Strong Stakeholder Management . Business understanding -Investment bank . Risk and control governance . Minimum educational qualification - Graduate . Problem Solving . Analytical skills . Good understanding of Controls . Conflict Management Where will you be working Pune Be More at Barclays At Barclays, each day is about being more - as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are. Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details. Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them. Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive. Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
