French speaking Service Partner coordinator
Unisys
- Bangalore, Karnataka
- Permanent
- Full-time
- Provide support on daily operations issues. • Perform duties in accordance with account processes and procedures. • Build and maintain positive working relationships with internal and external stakeholders (and other service providers if in a multi-vendor environment). • Mentor team members • Document assigned activities using defined process and timeframes. • Contribute to the creation, maintenance and enhancement of operational processes and procedures to improve overall performance of technical staff. • Identify areas for continuous improvement and efficiency in delivery of services. • Take responsibility for follow-up services or problem escalation. • Analyze and highlight operations performance. • Complete and submit reports as requested. • Support process improvement initiatives