Position Overview:The Sales Coordinator is responsible for supporting the sales team in administrative tasks, managing customer inquiries, and ensuring smooth communication between sales and other departments. This role involves processing sales orders, maintaining customer records, and assisting in the development of sales reports to drive business.Job Purpose:To facilitate the sales process by providing essential administrative support, ensuring accurate order processing, and enhancing customer satisfaction through effective communication and coordination.Key Roles & Responsibilities:- Assist the sales team with administrative tasks, including order processing, scheduling meetings, and managing customer inquiries.- Maintain accurate customer records and update sales databases to ensure data integrity.- Prepare and distribute sales reports, forecasts, and presentations to support decision-making.- Coordinate communication between sales, marketing, and logistics teams to ensure timely delivery of products and services.- Respond to customer queries and provide information on products, pricing, and availability.- Support the sales team in preparing proposals and contracts for clients.- Monitor sales performance metrics and assist in identifying areas for improvement.Qualifications & Experience:- Bachelorโs degree in Business Administration, Sales, Marketing, or a related field; relevant experience is a plus.- 1-3 years of experience in a sales support or administrative role.Skills & Capabilities:- Strong organizational and time management skills to handle multiple tasks effectively.- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.- Excellent communication and interpersonal skills to interact with customers and team members.- Attention to detail and problem-solving abilities to address customer needs and inquiries.
