Content Creator & Customer Relationship Management

• Qualifications and SkillsProven experience in developing a content strategy that aligns with marketing goals.
• Proficient in creating blog posts that engage and connect with the target audience.
• Experience in crafting effective social media posts across various platforms.
• Strong ability to build and maintain customer relationships through effective communication.
• Expertise in Adobe Creative Suite for designing and enhancing content presentation.
• Ability to create engaging content: coming up with creative ideas and executing them effectively (Mandatory skill).
• Excellent verbal and written communication skills with a strong attention to detail.
• Up-to-date with the latest trends and best practices in content and CRM field.

• Roles and ResponsibilitiesCreate compelling and original content tailored to various customer touchpoints.
• Collaborate with the marketing team to ensure content aligns with brand voice and strategy.
• Develop and implement content strategies to drive customer engagement and retention.
• Manage and enhance content presence on social media platforms to increase visibility.
• Utilize Adobe Creative Suite for content creation and refinement to achieve desired aesthetics.
• Monitor and analyze content performance to inform future content planning.
• Build meaningful relationships with customers and address their needs through content.
• Stay informed about industry trends and competitor activities to adjust strategies accordingly.

Expertia AI Technologies