Relationship Manager-KCC
- Aligarh, Uttar Pradesh
- Permanent
- Full-time
- Responsible for increasing liabilities size of relationship via balances in accounts of existing KCC customers and enhancing customer profitability by capturing larger share of wallet.
- Review the inflows and outflows in the mapped accounts and also proactively identify potential business opportunities.
- Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings.
- Generate new sales leads for KCC customers through referrals from existing clients, brokers, etc.
- Responsible for acquiring new customers for KCC with a detail understanding of Credit assessment.
- Leverage knowledge on Liability, Fx, Trade and Client Relationship, Delinquency management, Relationship management and Analytical mind-set to increase volume of business.
- Managing portfolio effectively through continuous monitoring of accounts and renewals enhancement, retention and ensure Portfolio Hygiene with minimal open deferral and covenants.
- Develop a superior working relationship with Branch banking for cross leveraging and synergy optimization and work within the Overall Bank Eco System with other Stakeholders.
- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.
- Recommend process changes in order to improve service efficiency and quality across the branch network.
- Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives.
- Understanding of Financial statements, Credit Assessment and title- security documents.
- Attract and retain best-in-class talent for key roles in their reporting structure.
- Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.
- Enable teams to drive growth targets by providing necessary support.