Service Delivery Officer-RL-Emerging Market (RL-EM)-Branch Operations
Kotak Mahindra Bank
Navsari, Gujarat
Permanent
Full-time
13 days ago
Job Description:JOB ROLE :· Handling personalized service requests of customers.· Generation of timely business MIS.· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.· Coordination with CPC/RPC/Investment desks for account opening of customers.· Managing complaints of customers and ensuring their resolution within TAT.JOB REQUIREMENT:· Developing and maintaining banking relationships with a select group of high net worth customers· Excellent communication skills with customer service orientation· Courteous and polite.· Good knowledge of Microsoft excels.Understanding of banking norms and processes.
