Vice President

• Ownership of Growth, Client engagement, NPS, Profitability across a portfolio of healthcare clients ($5-10 M+ annual revenues)
• Bring a deep understanding of the current marketplace and competitor offerings to drive the organization’s growth strategy and investments
• Partner with clients to develop transformation agenda and value creation
• Manage proposals with full ownership and accountability for the opportunity

• Lead as a deal/pursuit owner, the end-to-end RFP/ RFI process in the F&A Vertical (P2P, R2R, Treasury, Taxes, Reconciliation, Stat / GAAP etc.)

• Provide complete ownership and accountability for managing competitive proposals, and working closely with sales enablement teams to ensure high quality of proposals
• Ensure optimal deployment of resources to achieve business goals
• Create and execute strategic account plans to maximize revenue and profitability by driving cross-sell, pace of volume ramps, time to proficiency and client satisfaction
• Develop C-level and cross-functional contacts and touchpoints in the client organization through regular objective-based interaction forums and review governance cadence
• Scout and scope new opportunities within the account by participating in client’s review meetings – identify problem statements and map EXL services and products to develop customized solutions
• Mentor cross-functional teams to optimize employee, infrastructure, IT, T&E other support costs through bi-monthly MIS and P&L reviews, drive the creation of action plans, review and modify action plans as required.
• Mentor teams for seamless delivery and transformation

• 10+ years of overall experience, including at least 6+ years in a client facing role in a solutions or account management capacity in the consulting or offshore/outsourcing industry
• Domain knowledge and experience in finance, accounting, actuarial and/or risk functions in the Healthcare and financial services sectors
• Demonstrated ability to communicate effectively, vertically and horizontally both internally and in client organizations, with an ability to create and deliver compelling presentations
• Good understanding of new and emerging Digital/Cloud/SaaS technologies and leading business trends in the office of finance & accounting
• Strong problem-solving ability with the aptitude to identify strategic solutions to business problems with enterprise-wide implications as a trusted strategic partner to clients
• Must be capable of multitasking with rapidly changing priorities and manage multiple tasks in a dynamic environment
• Must be detail-oriented and able to develop, execute, lead, and maintain complex projects, programs, and assignments.
• Must have highly developed customer relations and negotiation skills with the ability to effectively consult and influence senior executives. Able to provide verifiable references.
• Must have proven ability to contribute to business development efforts and to lead and manage multiple distributed teams to achieve client goals.

• Bachelor’s degree from an accredited institution, graduate degree (MBA/MS or CPA/ACCA/CFA/CA/CIMA preferred)
• Strong understanding of CFO priorities and changing landscape of analytics, data and digital operations / BPS in the Healthcare industry
• Proven track record in execution and over-achieving financial and non-financial targets
• Strong writing, presentation, conceptual, analytical, and interpersonal skills
• Willingness to travel to meet client needs

EXL Service