Senior Vice President

Apex Group

  • Kolkata, West Bengal
  • Permanent
  • Full-time
  • 18 hours ago
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youKey duties and responsibilities
  • Established and drive strong relationships with clients and maintained regular client contact to ensure that satisfaction levels are high. Ensured there is good dialogue between the client and relevant departments to prevent/ resolve issues related to the department and the client.
  • As part of India team management, involve in future strategy planning for Apex India which includes migration planning, hiring right talent, training, people career path and growth, process reengineering, process automation and stake holder management
  • Support operations on projects related to Automations/Work migrations/Conversions etc.
  • Support global changes in Key operating procedures and implementation.
  • Develop various KPIs to be followed and ensure all necessary controls are put in place in the process.
  • Manage work allocation among the team and ensure back up and BCP plans are in place.
  • Liaising with multiple stakeholders in the organization and ensure the tight deadlines are met.
  • Coordinating with Internal/External Stake holders such as Securities/Trades and Pricing Team, Reporting Team, Investor Services team, Auditors, Client Service Managers and Clients.
  • Effectively monitoring deliverables to ensure high SLA compliance within set accuracy standards.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Apex Group