Company Description Shree Mahalakshmi Sweets is a well-established sweets manufacturer in Mysore known for producing the cleanest, tastiest, and high-quality products. With nearly 3 decades of experience, we use the most modern technology to suit the contemporary taste while keeping our traditional recipes intact. Our specialists personally ensure that every item retains its rich tradition. Role Description This is a full-time on-site role for a Customer Relationship Management Executive. As a CRM Executive, your responsibilities will include maintaining customer relationships, ensuring customer retention, providing excellent customer experiences, and driving sales growth. Qualifications Strong analytical skills for examining customer data and interactions Experience in customer retention and management Excellent verbal and written communication skills to engage with customers and team Dedication to excellent customer experiences and satisfaction Experience in sales and upselling techniques Bachelor's degree in Marketing, Business Management, or related field Experience in the food or hospitality industry is a plus